Help & support
We know you don't generally work 9 to 5, and neither do we. Our Business Banking support team is available 24/7, so whether you’re onsite at the crack of dawn or catching up on invoicing before bed, we’re here to help you run and grow your business.
Looking to start your own business? Start with the essentials.
Our Business Transaction Account can be opened online in no time1, making it easy to keep your business and personal finances separate. With this everyday account you can:
Pay for the materials you need to get the job done, with ease.
Receive instant payments straight to your account with PayID, or get your own EFTPOS terminal to accept payments on site. Choose the payment methods that work best for you and your customers.
Explore Smart – this great solution for tradies is a new standalone EFTPOS terminal with more connectivity options, apps and in-built features to help you take payments quickly, from your office or on the go.
Whether it’s a new car or specialised equipment, we have a range of simple finance options for new and used assets.5
Managing money in and money out can be a balancing act. A business overdraft6 can offer flexibility, or see a monthly summary of your incoming and outgoing cash flow using Business Cash Flow View.
Create and send professional invoices to your customers, using our free Invoicing tool in Netbank.2
Tips for tradies
Running a business can challenge you in unexpected ways. These tips might help.
5 reasons to separate your personal and business accounts
Keeping your business funds and personal finances separated can save a lot of hassle when it comes to managing your money
Answer a few simple questions in the CommBank app and we'll help you find grants, rebates and concessions you may be eligible to claim.
There are government incentives available for employers who hire an apprentice. Each state and territory may have their own incentives, but the following are available Australia wide:
50% off QuickBooks
QuickBooks Online is an accounting software and app that allows you to manage your business anywhere, anytime. Receive 50% off a QuickBooks subscription for 6 months to help you organise your books, manage expenses, send invoices, track inventory and even run payroll.
30% off More nbn™ and phone plans. Plus free hardware on 24 month contract.
Eligible businesses can save 30%, with the option to receive free phone hardware and modem on 24 month contract. T&Cs apply.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on this advice, consider its appropriateness to your circumstances. You can view the Terms and Conditions for Business Transaction and Savings Accounts, Terms and Conditions for Asset Finance, Merchant Agreement, our Financial Services Guide and the Electronic Banking Terms and Conditions and should consider them before making any decision about these products and services. Applications for credit cards and credits are subject to credit approval. Full terms and conditions will be included in our Letter of Offer. Bank fees and charges may apply. CommBank isn’t responsible for the quality, content, nature or reliability of any linked site. We’re providing these links as a convenience only and we’re not responsible for your use of any linked site.
The target market for these products will be found within the product’s Target Market Determination, available here.
1 You can only open an account online if you're a new or existing customer who is either a sole trader or director of a private company (Pty Ltd). You'll need to set up your business with us so we can verify your business details with ASIC. Once your beneficial owners and nominated directors have verified their ID (we'll email them instructions to do this online), you'll be able to open and start using your account. You'll be providing information to us on behalf of directors and owners in accordance with our Privacy Policy - make sure you've got their permission to do so before you start.
2 To use CommBank Invoicing you need to be:
3 The Bank does not charge for the alerts service, but you may incur message and data charges from your telecommunications service provider. Alerts are sent in real-time 24/7. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. Please check your available funds before entering into any transactions. Alerts may be suspended by the Bank at any time without notice.
4 Pay $12 for a $1,000 limit, $18 for a $2,000 limit or $22 for a $3,000 limit. If you don't have any processed transactions in a given statement period and pay your previous statement closing balance in full by the due date, you won't be charged a monthly fee for that statement period. We may process transactions later than the day you originally made them. This is when your transaction is no longer a pending transaction and has been fully processed by us.
5 Credit provided by Commonwealth Bank of Australia. These products are only available to approved business customers for business purposes only. These products are only available to approved business customers and for business purposes only. Customers need to meet eligibility criteria of the Government SME Recovery Loan Scheme Rules including, impacted by Coronavirus or other eligible criteria, be a small to medium sized business with an annual turnover of less than $250 million in the financial years 2019-20, 2020-21 and/or 2021-22 and have an ABN. Under the Scheme Rules businesses are able to borrow up to a maximum of $5 million across all lending products and finance providers. To qualify for the advertised rates the amount financed must be between $20,000 and $250,000 for equipment and vehicles fixed for 2 or 3 years. Other terms and rates available. Only available for Equipment Loan, Hire Purchase and Finance Lease. Refinancing of existing finance facilities, sale/hire backs allowed with Equipment Loan only. Applications for finance are subject to the Bank's eligibility and suitability criteria and normal credit approval processes. Must be funded by 30 June 2022. Rates are subject to change. Fees, charges, terms and conditions apply. Full Government SME Recovery Loan Scheme Rules can be found at https://treasury.gov.au/coronavirus/sme-recovery-loan-scheme.
6 Refer to the overdraft reference rates and fees within our business banking rates and fees, as these are subject to change. Interest rate margins will apply.
7 The Forrester Digital Experience ReviewTM: Australian Mobile Banking Apps, Q3 2020. Forrester Research does not endorse any company included in any Digital Experience ReviewTM report.
8 Business Cash Flow View shows account info from the following accounts: Business Transaction Accounts, Cheque Account Bearing, Business Credit Cards and CommBank Neo for Business.
