CommBiz Terms and conditions

Our CommBiz Terms and conditions will change on 7 May 2021.

To see what’s changing visit, contact the CommBiz Helpdesk on 13 2339 or speak to your relationship manager if you have one.

Features & benefits

Advanced security

  • CommBiz Security Guarantee with NetLock
  • Login and payment protection with two-factor authentication 
  • Customise user controls, access and permissions
  • Audit user activity using built in reports and capabilities

More about CommBiz security

Real-time cash flow control

  • No transaction limits
  • Set priority same-day payments
  • Clearly separate business accounts
  • Access BPAY and direct debit payments as a biller

Comprehensive user functionality

  • A single portal for multiple users
  • Built-in transaction approval workflow
  • Add new user access
  • Manage corporate cards and issue new PINs

Online statements

  • Online real-time balances and transaction history
  • See online statements for transaction accounts, credit cards and merchant terminals
  • Access 15 months of billing activity summaries

Manage domestic & international activity

  • Register for CommBiz Global Trade to issue trade instructions and view transaction details
  • Create and manage foreign exchange including spot, forward exchange contracts and international transfers using International Payments & FX


CommBiz Mobile app

  • Authorise payments, check transactions and view account balances on your iPhone
  • Built-in NetLock security 

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Built-in insights & tools

Daily IQ

  • A free built-in business insights tool
  • Compare cash flow and sales trends
  • Learn more about your customers
  • Compare your profitability to the industry

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Customised international business features

CommBiz International Payments & FX

  • Make foreign exchange (FX) bulk settlements
  • Upload up to 200 transactions in multiple currency pairs
  • For businesses that make a minimum of AUD$250,000 foreign exchange transactions a year

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CommBiz Global Trade

  • A consolidated, real-time view of your import and export finances, foreign exchange and cash management position
  • Issue trade transaction details and instructions

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Rates & fees

Dated 16 Oct 2019

Fee (including GST)
Establishment, each client (waived for all clients)
No charge
Direct Debit user establishment fee1
Provision of security token - each
No charge
Provision of NetLock Security USB - each
No charge
User with security token - each month
No charge
Account information
No charge
Receivables information
No charge
NetLock access - each month
No charge
Transfer between your own CommBank accounts
No charge
Direct credit/direct debit/BPAY payment
Priority Payments to other CommBank accounts
Priority Payments to other financial institutions
Fast Payment

How to apply

You can apply online by completing the online application form. Simply choose the express or custom registration mode, depending on your business requirements.

Alternatively, visit your nearest branch.

Apply online now

Register for CommBiz


User guides

Step-by-step guides designed to help you with a wide range of CommBiz features.

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Frequently asked questions

Find answers to your questions.

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Getting started with CommBiz

Get to know CommBiz with helpful guides and tips.

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Things you should know

1 Only applicable where a user first applies to become a user of the Direct Debit System. Does not apply where the generic CommBiz APCA ID allocated by the bank is used.

As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on this advice. Terms and conditions issued by Commonwealth Bank of Australia. View our Financial Services Guide . If you have a complaint, the Bank's dispute resolution process can be accessed on 13 2221.