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What's new

New to CommBiz

CommBiz is the market leading online business banking platform. We aim to keep it that way by continually making it simpler, faster and more convenient for you to manage your business banking online.


Feature

Benefits

Daily IQ

The Daily IQ app provides CommBiz clients instant access to insights about their business, customers and market. Every transaction is analysed and broken down into Cash Flow Tracker, Merchant Insights and Customer Insights; then presented in simple and easy to understand visuals that can be accessed from an iPad anywhere, anytime.

 

CommBiz clients with Administrator role can download Daily IQ free from the iTunes App Store and login right away using their existing CommBiz Username and Password. To give Users in their service access, they simply login to CommBiz desktop and grant access to Insights via the Permissions Mode tab in their User Profile. Users can then download and start using the app the following day.

 

More on Daily IQ

 

CommBiz Mobile

CommBiz Mobile gives clients convenient and secure business banking on the go. Always evolving, CommBiz Mobile now allows clients to:

- Transfer funds between accounts

- Make single real-time payments to address book contacts

- Transactions and view real time account balances

- Check transaction history and search transactions

- Activate on 2 devices, both iPhone and iPad

- Authorise foreign exchange transactions and view outstanding trades^

 With NetLock security built in, each session is authenticated by an encrypted digital certificate as well as being protected by multi-factor authentication and sophisticated user controls. This makes CommBiz Mobile as secure as banking on your desktop.

 More on CommBiz Mobile

 

^ Foreign Exchange and Trade capabilities are available to CommBiz Markets Foreign Exchange clients only. Clients can register their interest to enable Foreign Exchange in CommBiz via a Maintenance Request in the Admin tab from CommBiz desktop.

Report Centre 

Administrators now have the capability to generate a user, role and account reports.

User Report – contains a list of all users and their allocated entitlements

Role Report – list of entitlements pertaining to a defined Role

Account Report – comprehensive listing of users and their permissions who have access to the linked accounts

For more information on how to use the Report Centre click here, or contact the CommBiz Helpdesk on 132 339 or CommBiz Support for further information.

Terms & Conditions updated - effective from 12 March 2014

Key changes include:

T&C Update

Details

Privacy Act changes
(Part 14 and 16)
Sections 14 and 16 of the CommBiz Terms and Conditions updated in accordance with changes to the Privacy Act effective 12 March 2014. These sections relate to our customer information and privacy disclosure policy and to analytics.

Provision for CommBiz Mobile
(Part 4, in particular 4.2, 4.13)

From March 2013 CommBiz mobile will be available as a new channel for clients.  Clients can opt-in for CommBiz Mobile through their Administration function, progressively through March 2013.

Refer to details below on CommBiz Mobile features.

ePayment Code
(Part 5, in particular 5.7)




ePayment Code replaces the EFT Code of Conduct from March 20 2013.  It is a consumer code, which regulates consumer electronic payment transactions, including ATM, EFTPOS and credit card transactions, online payments, internet and mobile banking, and BPAY.  

There are implications for both personal and non-personal clients. The main change to come out of ePayments is how the Bank treats mistaken internet payments (MIPs).

Review of Fees and Charges
(Part 17)

No fee changes.  Removal of reference to ad-hoc training.

Updates to Glossary
(Part 18)

New definitions for – CommBiz Mobile, ePayments Code, Losses, Mistaken Internet Payments, Mobile Device.

Help and Advice
(Part 19 - Call us from Overseas)

Addition of a Reverse number to report mistaken internet payments.                                          

       

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