Create on-brand invoices

Start generating e-invoices for your business with the help of:

  • Easy-to-use templates
  • Customisable options like adding your logo

Access real-time customer account information

We securely store your customers' profiles, including orders and payments, to help you:

  • Keep track of incoming payments
  • Prevent and reduce the risk of data breaches


  • 1.5 %

    Per transaction for your online sales.1

  • $0

    Minimum monthly service fees. Pay $0 in fees if you have no sales for the month.

  • Other fees & charges

    • Joining fee waived2
    • $30 chargeback fee (to cover investigation costs if a customer disputes a transaction)

Get started with Simplify

Open your account

Apply online if you're a sole trader or own a private company and: 

  • Make up to $250,000 per year in sales 
  • Want to settle your sales to a CommBank Business Transaction Account3

Otherwise, call 1800 730 554 or request a callback.

Apply online

Request a callback

Provide some details

During the application, we'll ask for: 

  • Business contact information
  • Australian Business Number (ABN), business structure and registered address
  • Financial information (including yearly turnover, average transaction value and start date)
  • Details of every director, partner or trustee (depending on your business structure). This includes birth date, residency and occupation information.

Start billing

It's easy to set up your Simplify account with a simple and intuitive back-end tool kit, 24/7 support and plenty of tutorials.

Frequently asked questions

Set up will take no longer than four business days from approval. Once your Simplify merchant facility has been approved you will receive a confirmation letter. Within two days of receiving this letter you will receive an email with information on how to start using Simplify.

Accept Mastercard®, Visa®, Amex®, Diners Club® and JCB® cards.

  • Technical support is available from Monday to Friday, 9am – 6pm (Syd/Melb time) on 1800 571 971.
  • If you have reconciliation or settlement questions, you can contact the Merchant Help Desk on 1800 230 177 between 9am – 7pm (Syd/Melb time)
  • If connectivity problems are experienced outside business hours, a 24-hour Help Desk is available on 1800 022 966.

Find tutorials

Things you should know

  • As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant AgreementFinancial Services Guide and Operator and User Guides at our Merchant Help Centre.

    11.5% covers Mastercard®, Visa®, and AMEX®/JCB® transactions (additional costs may apply for all other cards). AMEX is subject to approval, available to eligible customers only. Eligibility criteria, terms and conditions apply. Please contact AMEX for more information on 1300 363 614, available weekdays 8am to 6pm Sydney time

    2Joining fee of $250 applies if you settle to another financial provider.

    3Business Transaction Account is required to settle your transactions to, if you apply online via NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Sales team, or at any time after your application is finalised on 1800 230 177. The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF). Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you. The target market for this product can be found within the product’s Target Market Determination.

    American Express is a trademark of American Express. Diners is a registered trademark of Diners Club International Ltd. JCB is a registered trademark of JCB Co. Ltd. Mastercard is a registered trademark of Mastercard International Incorporated. Visa is a registered trademark of Visa International Service Association.