Help & support
BigCommerce
A powerful eCommerce solution to help your business build an online store through our partner, BigCommerce, and take payments securely via the CommWeb solution.
Suited for all types of businesses.
Features include:
Simplify
A simple eCommerce solution to help your small business build a website and take payments securely via CommBank Simplify.
Suited for businesses who need a simple online shopping cart.
Features include:
Trial BigCommerce for 15 days at no cost.
Ready to design and launch your online store? Visit BigCommerce to apply.
Protect and limit the impact of fraud on your business.
It sets an industry standard to reduce card not present (CNP) fraud.
Applications for a merchant facility are subject to the Bank’s approval. View our Merchant Agreement and Financial Services Guide and consider them before making any decision about these products. As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our Merchant Support Centre.
1 Same Day Settlement is available on all eftpos transactions made before 10.00pm (Sydney/Melbourne time) and all eCommerce transactions made before 5:30pm (Sydney/Melbourne time) for eligible customers with a CommBank transaction account and a linked CommBank merchant facility.
2 A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Sales team on 1800 230 177, any time after your application is finalised. The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you. The target market for this product can be found within the product’s Target Market Determination.
* BigCommerce: By creating an account you acknowledge and agree to BigCommerce's Terms of Service and these terms and conditions. BigCommerce reserves the right, in its absolute discretion, to modify or end this offer at any time without any prior notice.
As part of this partnership, CommBank or BigCommerce may receive Referral Fees or commissions for such products and services. There is no additional costs to the merchant as a result.
©Copyright 2003 - 2021 BigCommerce Pty. Ltd.