Help & support
An eCommerce platform that uses a single API integration. Great for businesses accepting customer-initiated payments and those with a custom website seeking payment choice, operational efficiency and market-leading security.
A flexible payment gateway with a range of checkout options. Suitable for businesses offering recurring payments or subscriptions, or that want to offer a more seamless payment experience.
A sophisticated, highly customisable payment gateway offering reliable payments, even in times of peak transaction volumes. Popular with large businesses and corporations.
Qkr is a mobile app that makes it easy for schools and parents to manage payments – including canteen orders, uniforms, excursions and school fees – all in one secure platform.
Get paid securely, no matter how complex your business needs are, including high-volume billing and recurring payments.
A fast and easy way for your customers to pay invoices and bills in minutes using desktop or mobile banking.
Direct Debit allows you to debit regular, recurring payments from your customers, with bulk funds transferred directly to your bank account.
Cardholders are authenticated with EMV 3DS, plus get increased protection against fraud-related disputes and chargebacks.
We'll help set up your payment gateway solution, and remain on hand to answer any questions along the way.
Fast, same-day settlement with a linked CommBank Business Transaction Account.2
Your online store works around the clock, and so do we. Get Australia-based support 24/7.
Already have an established payment gateway? Connect it with a CommBank Internet Merchant Account to access industry-grade security and support from Australia's largest bank.
If your business sells products or services using a website, you’ll need a payment gateway to receive digital payments. A payment gateway integrates with your website’s shopping cart to accept and encrypt customer card details. It then authenticates the details and payment, before moving the money into your settlement account.
Customers purchase goods or services using your website. Once they proceed to pay, they enter their credit or debit card details and are authenticated. The money is temporarily held to allow for authorisation and fraud checks, before being moved into your linked settlement account.
Getting started is simple:
We have an integration support team that can help you set-up your CommBank payment gateway.
You can setup your eCommerce platform with EMV 3D Secure. Doing so will mean customers’ card details are authenticated and you have increased protection against fraud-related disputes and chargebacks. EMV 3D Secure also uses tokenisation so that card details are securely stored.
Your payment gateway host (e.g. a bank) securely manages the card data so you don’t have to.
EMV 3D Secure (3DS 2) checks a number of data points to identify and authenticate customers. Based on the calculated transaction risk, the cardholder may be prompted to verify their ID eg. with a one-time password or biometric authentication using your banking app.
Have these details handy:
You may be able to settle into another bank account – call 1800 730 554 for assistance.
PowerBoard supports WooCommerce and Magento.
Customise your payment solutions.
Get direct, fast payments to a business account.
Choose from hosted checkout, hosted session, direct payment, batch options or a combination.
Applications for a merchant facility are subject to the Bank’s approval. View our Merchant Agreement and Financial Services Guide and consider them before making any decision about these products. As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our merchant support hub.
1 EMV 3D secure is available across BPOINT, PowerBoard, and CommWeb.
2 Same-day settlement is available on all EFTPOS transactions made before 9.30pm (Sydney/Melbourne time) and all eCommerce transactions made before 5:30pm (Sydney/Melbourne time) for eligible customers with a CommBank Business Transaction Account and a linked CommBank merchant facility.
3 24/7 support is available for general enquires only. Technical support is only available 7am–7pm (Sydney/Melbourne time).
4 A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Payment Solutions team on 1800 730 554, any time after your application is finalised.
The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you. The target market for this product can be found within the product’s Target Market Determination.
BPAY is a registered trademark of BPAY Pty Limited.
