Help & support
CommBank Neo: It's a new way to pay! An interest-free credit card without any late fees or surprise charges - just a simple monthly fee. Say goodbye to complex percentages and calculations.
Your CommBank Neo monthly fee is based on your credit limit .
This fee is charged at the end of your statement period. Each statement period runs for about 30 days, so you’ll be charged around the same time every month. You’ll then have 25 days from that time to pay (i.e. your due date).
The fee you pay depends on the limit you have when your statement period ends. If you change from a $3,000 to a $1,000 limit within a given statement period, and use your card, you’ll be charged a $15 fee at the end of period.
We’ll waive your monthly fee if you don’t have any processed transactions2 in a given statement period and you pay your previous statement closing balance in full (i.e. the total amount you owe from your last statement period) by the due date.
CommBank Yello is our rewards and recognition program, designed to help you get more from your banking. Eligible customers can enjoy personalised offers, discounts, presale access and exclusive experiences, plus earn and redeem CommBank Yello points through eligible shopping, travel and other Yello offers. While this card doesn't earn CommBank Yello Points on everyday purchases, you can still access a range of CommBank Yello benefits and rewards.
Instantly lock, block or limit your card for extra control through the CommBank app or NetBank.
Other fees may apply so check our standard fees and charges and read the key facts about our credit cards.
CommBank Yello customers can be rewarded when making a booking through Travel Booking~
CommBank is backing Aussies to sideline doubt. Hear how people across the country have left it behind, including CommBank Matildas star Mary Fowler who found her game, her voice, and her belief - even in setbacks.
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1 Ongoing eligibility conditions apply for CommBank Yello. Eligibility is typically assessed at the beginning of each calendar month based on your activity in the previous calendar month. The exact date we complete the assessment and update your eligibility may vary. Offer eligibility conditions also apply and offers may vary between customers. For more information visit commbank.com.au/commbankyello
There may be tax implications associated with participating in CommBank Yello (such as earning Points, redeeming Rewards, receiving Benefits, or winning prizes). For some information on potential tax implications, please check out our FAQs available at commbank.com.au/commbank-yello/faqs or seek independent advice from your accountant or tax adviser.
To opt out of CommBank Yello and stop receiving Benefits, go to the CommBank Yello Hub in the CommBank app, or visit your local branch. You may continue to receive messages about CommBank Yello generally. Opting out doesn't opt you out of marketing communications or CommBank Yello for Business. Information is handled in accordance with our Group Privacy Statement, the CommBank Yello Program terms and conditions, and the CommBank Yello Privacy Collection Notice.
2 If you don't have any processed transactions in a given statement period and pay your previous statement closing balance in full by the due date, you won't be charged a monthly fee for that statement period. We may process transactions later than the day you originally made them. This is when your transaction is no longer a pending transaction and has been fully processed by us.
3 We’re unable to block cash advance transactions that aren’t sent to us for authorisation. These will not incur any additional fees or interest charges.
~ Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking Terms and Conditions. CBA does not guarantee the obligations or performance of Hopper or the services it offers.
All travel products and offers from Travel Booking are subject to availability and can only be booked by a holder of an Eligible CommBank Card.
Eligible CommBank Card means an active CommBank retail or business credit and debit cards, StepPay card or Travel Money Cards.
Customers are responsible for reviewing and accepting the terms and conditions of Hopper Inc. and any relevant provider (e.g. Airline, Hotel, Car company) before confirming a booking.
For more information, read the full Travel Booking Terms and Conditions.
CommBank will receive a portion of the revenue generated from the Travel Booking platform.
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945.
