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Knowing your credit score can help you understand how much – or how little – a credit lender might offer and why.

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  • Your credit score reflects how you manage money over time, and it’s influenced by factors like paying bills and repayments on time, how much credit you use, and how often you apply for new credit.
  • You can improve your score by keeping up with repayments, paying more than the minimum where possible, and limiting how much of your available credit you use.
  • Checking your credit report regularly helps you spot errors, understand what’s affecting your score, and track improvements as you build healthier credit habits.

Lenders need to make sure you’re in good financial shape before they approve your request to borrow money. One of the things they look at is your overall credit history, captured as a credit score.

1. Pay bills on time

Missing the odd deadline or two, happens. But if this becomes a habit, your credit score may take a hit.

It’s important to keep track of bills and upcoming payments so you can anticipate when a bill’s due to arrive and roughly how much it will be. That way you can make sure you’ve enough in the bank to pay it on time.

Here’s how with CommBank: You can get bills sent directly to you in NetBank and the CommBank app. So you can see, keep track and pay them in one place.

You can also set up automatic bill and credit card payments so you never miss a payment again (and avoid being stung by late payment fees).

2. Build up your savings

Having a buffer as a ‘just-in-case’ not only gives you reassurance if the unexpected happens, but can help with your credit score by giving you the flexibility to always pay your bills on time.

Savings accounts often pay higher interest rates than transaction accounts (unless you lock your money in for a fixed term) and enable you to access your money when you really need it.

Here’s how with CommBank: Set a savings goal in NetBank and give it a nickname, to help you stay motivated to save. 

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3. Regularly pay off debt

Debt isn’t necessarily a bad thing, so long as you’re in control of it. Demonstrating you regularly pay off your debt shows you're capable of managing your money. This means meeting at least the minimum repayments due on any personal loans or credit cards by the due date each month.

While you may only have to make the minimum payment, paying off as much as you can reasonably afford every month may reduce interest charges and can improve your credit score. If you've racked up multiple debts and are feeling overwhelmed there are a few different ways you can begin tackling them.

If the unexpected happens and you’re behind in paying what you owe, look for assistance where possible. The Department of Human Services can help you find out what services are available for you.

Here's how with CommBank: If you’re a CommBank customer, you can call us on 13 3095 or request financial assistance in NetBank if you are behind, or think you are likely to fall behind, in paying what you owe. Consider our support options – including our Financial Assistance Solutions teams who are here to support you in getting back on your feet in times of financial difficulty.

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Things you should know

This article is intended to provide general information of an educational nature only. It does not have regard to the financial situation or needs of any reader and must not be relied upon as financial product advice. You should consider seeking independent financial advice before making any decision based on this information.