Help & support
Misplaced your Travel Money Card? Apply for a new card.
Lock in exchange rates and load up to 16 currencies easily on one account – wherever you are in the world – through NetBank or the CommBank app:
To get your Travel Money Card, you’ll need to:
A CommBank Travel Money Card is a prepaid Visa® card that you can load with Australian Dollars and certain foreign currencies before and during your trip. It works like a debit card and you can use it in-store, over the phone, online, or at ATMs. You can lock in exchange rates for budget certainty and manage your funds on-the-go via the CommBank app or NetBank.
Use a CommBank Travel Money Card to pay with $0 international transaction fees, no load fees or monthly account fees. You'll also avoid surprise exchange rate movements by preloading currencies before you travel for budget certainty.
Some merchants may offer to convert your payment into your home currency and charge high fees for this service. This is called Dynamic Currency Conversion, and it often comes with extra charges. If given the option, always choose to pay in the local currency. This helps you avoid unnecessary merchant fees.
The CommBank Travel Money Card is a simple and secure prepaid card that makes it easy to manage your travel budget while you're travelling. You can lock in exchange rates for a wide range of currencies, pay no international transaction fees, access 24/7 emergency support and use it everywhere Visa is accepted.
All debit cards have different terms and conditions for use overseas. For information about CommBank Debit Mastercard see Debit Mastercard - CommBank.
An alternative is a CommBank Travel Money Card which is prepaid card that's accepted worldwide and is specifically designed to make travel easier. You'll get two cards (one for back-up), emergency 24/7 support, instant card lock/unlock via the CommBank app and pay no international transaction fees.
Includes for 2 people;
Return economy airfares to Melbourne, VIC from the winner’s nearest capital city
4 nights twin share accommodation in a 4-star hotel, including breakfast between 5-9 March 2026
3 day VIP experience with exclusive hospitality and track experiences between 6-8 March 2026
Return transfers from the accommodation to the Melbourne Race
Return airport transfers
Feel the roar at the Melbourne Race 2026. Total prize value is up to ~$40K^.
Book now for your chance to win flights, accommodation and a VIP experience for two with exclusive hospitality and track experiences at the Melbourne Race Weekend 2026. Don’t miss the thrill! Join the race today. T&Cs apply^.
Entry open to eligible CommBank Visa cardholders who:
spend $100 or more using their Travel Money Card or other eligible Visa card with Travel Booking between 15 December 2025 and 31 January 2026 and
register their details on the form in Travel Booking
Every $100 = 1 entry. Unlimited entries. The more you spend, the more chances to win.
Enter by 31 January 2026.
You’ve got your new card – here’s how to get the most out of it.
Find detailed info on getting started, loading and reloading currencies, setting a currency order, checking your balance and tracking your spend. Plus, info on Purchase Security Insurance Cover and access to Visa® travel offers.
If you’re a CommBank customer, you can buy or sell up to 9 foreign currencies at selected CommBank branches in exchange for Australian Dollars.
You can also order foreign cash in over 30 currencies online – even if you’re not a CommBank customer.
Discover travel tips to help make the most of your European summer holiday.
CommBank Yello customers can receive up to 10% of the booking amount back in travel credits to use towards any future purchases in Travel Booking.#
Contact us anytime for help:
When calling from overseas using your mobile, standard roaming charges may apply. To avoid roaming charges, call the international operator in the country you’re in from a landline and give them our reverse charges number +61 2 9999 3283.
If your card is lost or stolen, we can have an emergency replacement card delivered to you anywhere in the world asap (often within 48 hours).
You may also be eligible to access emergency cash from a location near you within 24-48 hours (often on the same day).
Some limitations apply, contact us to discuss how we can help you.
1 If your purchases have been lost or stolen, we may be able to cover the cost to repair or replace them up to 90 days after purchase. For more information relating to the complimentary Purchase Security Insurance refer to Travel Money Card Complimentary Insurance Information Booklet (PDF).
^ Entry is only open to Australian residents only who are, a CommBank customer, aged 18 years or over, who holds an active eligible CommBank retail Visa credit card, Travel Money Card, Business Visa debit card and has a Travel Booking profile. Entrants must complete the registration form via Travel Booking in the CommBank app or NetBank and make one (1) transaction on Travel Booking of at least $100AUD or more using their eligible CommBank retail Visa credit card, Travel Money Card or Business Visa debit card for one (1) entry in the Promotion Period. The Promotion commences at 12:00AM AEST on 15 December 2025 and closes at 11:59PM AEDT on 31 January 2026 (Promotion Period). First eligible entry drawn will win a return trip to Melbourne for 2 people including 4 nights’ accommodation, transfers and two x 3 day VIP experience with exclusive hospitality and track experiences between the 5-9 March 2026. The total value of the prize is up to AUD$39,626. There may be income tax and (if applicable) fringe benefits tax implications of winning a prize particularly where the Prize is received as an incident of your business or income-producing activities. You should check with your accountant or tax adviser for further information. The random electronic prize draw will take place at Anisimoff Legal, Level 3, 162 Collins Street, Melbourne VIC 3000 on 3 February 2026 at 1:00pm AEDT, in the presence of an independent scrutineer. Winner will be notified via telephone / email within 2 business days and published at commbank.com.au/travelbookingprizewinner by 5 February 2026. Visit commbank.com.au/travelbookingvcarbcomp for full Terms and Conditions. Permits: ACT. TP25/02982, NSW TP/04034. SA. T25/2260. /2260.
As this advice has been prepared without considering your objectives, financial situation or needs, you should before acting on this advice, consider its appropriateness to your circumstances. The Product Disclosure Statement and Conditions of Use (PDF) issued by Commonwealth Bank of Australia ABN 48 123 123 124 for Travel Money Card should be considered before making any decision about this product. View our Financial Services Guide (PDF).
To raise a dispute related to your Travel Money Card please complete the Travel Money Card Dispute form (PDF).
Any withdrawal or balance enquiry fee will come from the currency for which you are using your card. If this currency is not loaded on your card, the fee will be taken from the first (or sole) currency loaded on your card. Any SMS balance alert fee will come from the first (or sole) currency loaded on your card.
The target market for this product will be found within the product’s Target Market Determination, available here.
Travel booking, provided by Hopper
# CommBank Yello Plus customers receive 5% back in travel credits. This applies to the hotel booking amount you pay for excluding any Awards points or travel credits redeemed.
CommBank Yello Gold customers receive 5% back in travel credits. This applies to the hotel or flight booking amount you pay for excluding any Awards points or travel credits redeemed.
CommBank Yello Diamond customers receive 10% back in travel credits. This applies to the hotel or flight booking amount you pay for excluding any Awards points or travel credits redeemed. You’ll also receive a $100 first time use travel credit which will be automatically applied to your Travel Booking wallet on your first visit to the Travel Booking website after entering Diamond status. This is limited to one per customer, regardless of movement between tiers.
For more information about the CommBank Yello program, visit commbank.com.au/commbankyello
Travel credits will be applied to your Travel Booking Wallet within 7 business days of your booking and have a 2-year expiry from the booking transaction date. If you cancel or the supplier cancels the flight or hotel booking for any reason, the amount back in travel credits will be forfeited. Travel credits are not transferable or exchangeable for cash. Expiry dates can be viewed in your Wallet & Offers page of the Travel Booking website.
When redeeming travel credits, the entire value of your travel credit wallet will be applied to pay for all or a portion of the booking amount in a single transaction. If the booking amount is less than the total value of your travel credits, the remaining balance will remain in your wallet for future use.
In the event that you no longer hold an active eligible CommBank card, you will forfeit all your travel credits.
All travel products and offers from Travel Booking are subject to availability and can only be booked by eligible CommBank cardholders.
Eligible cards comprise of active CommBank retail or business credit and debit cards, StepPay card or Travel Money Cards.
Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking terms and conditions. CBA does not guarantee the obligations or performance of Hopper or the services it offers. CommBank Awards customers can choose to use all or part or all of their Awards points for payment of their booking.
CommBank will receive a portion of the revenue generated from the Travel Booking platform.
For full terms and conditions on the features provided by Hopper, visit travelbooking.hopper.com/terms
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit license 234945