Help & support
The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF 68KB). Full terms and conditions for the transaction and savings accounts (PDF 660KB) mentioned and Electronic Banking are available here or from any branch of the Commonwealth Bank.
1 To ensure that your card is ready and waiting for you at your chosen branch, you must have opened your account online more than 7 days before arriving in Australia. If you applied for your account after arriving in Australia, your Debit Mastercard will be mailed out to your Australian address.
Students cannot receive a Debit Mastercard in branch - a card is mailed out to the applicants address once ID has been verified in branch.