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Benefits of the Travel Money Card

A Travel money card is safe, convenient and hassle free, so you can spend more time enjoying your holiday and less time worrying about money.

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Control

  • Lock in the exchange rate before you travel
  • Card is prepaid so you'll always know how much you have to spend.
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Convenience

  • Withdraw cash at an ATM or pay in person, over the phone or online
  • Can be used anywhere in the world where  MasterCard® is accepted
  • Fee-free reloads in real time wherever you are using NetBank or the CommBank app.
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Savings

  • No reload fees, no transaction fees on purchases, no currency conversion fees and there’s a flat ATM withdrawal fee* per currency.
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Global Access

  • Load up to 13 currencies on your card at any one time
  • Use the Travel Money Card even if the local currency is not loaded onto the card.
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Security

  • Your card is protected by chip, PIN and signature and has 24/7 fraud monitoring
  • Your free back-up card means you’ll still have access to your cash if your card is lost or stolen.
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Support

  • Manage your card anywhere, anytime through NetBank and the CommBank app or by calling the Travel Money Customer Service Centre 24 hours a day, 7 days a week
  • We even have emergency cash assistance if you need it.

Manage your card anytime, anywhere

Enjoy the ease and convenience of managing your Travel Money Card from anywhere in the world through NetBank and the CommBank app.

  • Check your current balance and transaction history                        
  • Transfer existing card balances into other currencies
  • Reload your card in real-time by transferring from selected CommBank accounts
  • Change your currency order**                                  
  • Change your PIN**
  • Lock and unlock your card**

Note: You no longer need the Travel Money Portal to manage your Travel Money Card.

First time NetBank user? To register, you’ll need your Travel Money Card, plus your 6-digit Registration Code that you chose when you purchased the card.

Fees and charges

To purchase your card

AUD $15

If you’re a Gold, Platinum and Diamond Credit Card customer, a Platinum Debit MasterCard customer or a student, we’ll waive the card issue fee for you in branch.

ATM withdrawal

Fee depends on the currency you are withdrawing. See the link below for details.

Loading and reloading your card

Free

Making a purchase (in-person, online or via the phone)

Free

  • Find out more about fees and charges here.

Choose from 13 major currencies

You can load your card with as many as 13 currencies and even use it if the local currency is not loaded onto the card. (Please note a currency order applies. The rate applicable to the conversion is the retail foreign exchange rate at the time of the conversion.)

Open a Travel Money Card

Your Travel Money Card is valid for 3 years, so just reload it if you already have a card.

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In person

Open a card on the spot at any CommBank branch.

 

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Online

Log on to NetBank to purchase a card without leaving your home or office. Your card will be delivered by mail and appear in your NetBank within 5 business days (Delivery may take longer outside metropolitan areas).

FAQs

When using the card to make purchases, the Travel Money Card will deduct the currency that the transaction is in if the currency is loaded on your card. If you don’t have the currency loaded, you can still use the card – we will manage all currency conversions for you fee-free (Note: currency conversion rates apply).

Select the ‘credit’ option at merchants and ATMs. Most merchants will allow you to use your 4 digit PIN. Please add ‘00’ after your PIN if a 6 digit PIN is required.

If you want to use the foreign currency that you have loaded on your card, make sure you select the correct currency and do not select AUD if given a choice. Your card will automatically deduct funds from the currency of your transaction if you have that currency on your card. If you have multiple currencies on your card, there are some circumstances in which a default currency order may apply, for example, when reloading via BPAY® or if you have insufficient funds loaded for the currency you are trying to use. For more details or to view/change this currency order, log on to NetBank or call the Travel Money Customer Service Centre 24/7 on (+61) 1300 660 700.

Talk to us

If you have questions or your card is compromised, lost or stolen, we’re ready to help – 24 hours a day, 7 days a week.

Call us

Travel Money Customer Service Centre

  • 1300 660 700 in Australia (local call); or
  • (+61) 2 9374 0609 outside Australia (call charges apply)

Things to know before you Can:
*Some ATM operators may also charge you a fee that will be deducted from the Travel Money Card balance. ** Only in NetBank. As this advice has been prepared without considering your objectives financial situation or needs, you should, before acting on this advice, consider its appropriateness to your circumstances. The Product Disclosure Statement and Conditions of Use are available here or from any branch of the Bank. View our Financial Services Guide. Other fees and charges apply. If you have a complaint in respect of this product, the Commonwealth Bank’s dispute resolution service can be accessed on 13 2221. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. Commonwealth Bank of Australia ABN 48 123 123 124.

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