What can I do with my home loan in NetBank?

See all Home loans FAQs

Last updated 19 March 2014



You can use NetBank to transfer money for mortgage payments, view up to date balances, up to 2 years of account history and up to 7 years of statements on eligible linked home loan and investment home loan accounts.

You may also be able to apply to increase your existing home loan online in NetBank. Once the simple application is completed, NetBank will track your application progress online and help you to accept your notice of variation online (subject to approval, conditions and fees apply).

To apply for an increase in your Home loan follow these simple steps:
1. Move the mouse over the More tab and select Manage my accounts which is located under the heading Manage accounts
2. Under the Home loans heading click on Increase my Home loan
3. Click on Apply now

The application takes approximately 15 minutes to complete.

Find out about the range of Commonwealth Bank home loans

Changing your repayments
To change the repayment amount for fixed rate loans call 13 2224 from 8am - 10pm, 7 days a week to discuss your options.

You can submit a request to change your repayments online if:
• Your loan is a variable rate loan
• Repayments are principle and interest
• You are a personal borrower with authority to operate (no trust or guarantor is involved)

To request the change in your repayments follow these simple steps:
1. Move the mouse over the More tab and select Manage my accounts which is located under the heading Manage accounts
2. Under the Home loan heading select Change my loan repayments

If your request is approved, the new required monthly payment amount and direct debit payment amount (if applicable) will be shown in your home loan account information in NetBank. If you request an amount that is less than the minimum amount required to repay the current balance within the original term, the Bank will automatically change the payment amount to the minimum required. Requests submitted within 2 days of the repayment due date may not be processed before this date and current repayment arrangements will apply until the change is processed.

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