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How can I manage my home loan in NetBank?

See all Home loans FAQs

Last updated 23 November 2016


You can use NetBank to transfer money for mortgage payments, view up to date balances, up to two years of account history and up to seven years of statements on eligible linked home loan and investment home loan accounts.

You may also be able to apply to increase your existing home loan online in NetBank. Once the simple application is completed, NetBank will track your application progress online and help you to accept your notice of variation online (subject to approval, conditions and fees apply).

Apply to increase your home loan now >

The application takes approximately 15 minutes to complete.

Find out about our range of home loans

Changing your repayments
If you'd like to change the repayment amount for a fixed rate loan call 13 2224 to discuss your options.

You can submit a request to change your repayments online if:
• Your loan is a variable rate loan
• Repayments are principal and interest
• You are a personal borrower with authority to operate (no trust or guarantor is involved)

To request a change in your repayments, log on to NetBank and go to Settings.

If your request is approved, the new required monthly payment amount and direct debit payment amount (if applicable) will be shown in your home loan account information in NetBank.

If you request an amount that is less than the minimum amount required to repay the current balance within the original term, the Bank will automatically change the payment amount to the minimum required. Requests submitted within 2 days of the repayment due date may not be processed before this date and current repayment arrangements will apply until the change is processed.

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