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What are Add-ons and how do they affect NetBank?

See all Technical support FAQs

Last updated 15 April 2014


Browser Add-ons offer enhancements to your online experience by providing multimedia or interactive content such as animations. Some add-ons may cause your browser to stop responding or display content that you do not want, e.g. pop-up ads.

If an Add-on is running it may interrupt your NetBank session and can even force your session to be terminated, produce a NetBank time out error or other unexpected behaviour. 

For support assistance with your browser settings, please refer to:

www.microsoft.com (for Internet Explorer)
www.firefox.com (for Mozilla Firefox)
www.apple.com.au/safari (for Safari)
www.google.com/chrome (for Chrome)

We recommend that you access NetBank with the latest browser version available for your computer's operating system.

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