Help & support
Your carbon footprint is an estimate only and calculated using data provided by Cogo relating to industry averages of carbon emissions per dollar spent based on merchant types (Industry Data). Calculations are based on averages only and are not specific to each item purchased or by merchant. CommBank does not automatically generate a personalised footprint unless you have clicked into the feature. It is only during this time in which a footprint value is generated for your viewing.
Carbon footprints are calculated by comparing some of your personal CommBank debit card, credit card and BPAY transactions against industry data. Purchases made by cash or from business accounts or other platforms (e.g. Afterpay, PayPal), even if ultimately paid off through a personal CommBank product, will not be included in your carbon footprint calculations.