About Retail Banking Services (RBS – Commercial)
As the public face of CommBank, Retail Banking Services (RBS) delivers a seamless banking experience to more than 10+ million customers. We’re the largest and most diverse part of CommBank, offering world class products and services, supported by leading systems and processes.
While our branches and call centres directly support our customers every day, outside of this we set the strategy for our products, deliver a world-class banking app, analyse insights about our customers to enhance our offerings, design and improve end-to-end processes and identify, prevent and control business risks.
Together, our retail staff, technology and the projects we deliver allow us to support millions of Australians to buy their own homes, open their own businesses, protect and grow their assets.
Find out more about the Retail Banking Services