Enhance and secure financial wellbeing

Financial inclusion

Driving financial inclusion

We’re committed to ensuring as many people as possible have access to affordable, appropriate financial resources and can make the most of them – especially those at risk of financial exclusion.

Download the Financial Inclusion Action Plan (PDF)

Customer advocacy

Championing customer advocacy

You’re entitled to the best service and outcome every time you contact us. Sometimes we fall short of this mark, but we’re always looking to improve. That’s why we’ve appointed Dr Brendan French as your dedicated Customer Advocate.

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Customer Advocacy Spotlight FY18 (PDF)

Financial hardship

Financial hardship assistance

We understand financial circumstances can change and difficulties arise. Our dedicated Financial Assist Team can support you during difficult times and work with you to find the right financial solutions to get you back on track.

More information

Financial Wellbeing Spotlight FY18 (PDF)

Contribute to our communities

CommBank Foundation

CommBank Foundation

Our employees are committed to driving positive change within their communities.  We have a long history of employee giving through our people’s charity, CommBank Foundation. Every dollar our people donate to chosen youth based charities is matched by the Group.

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Employee giving

Employee Giving Program

Since 2007, we've awarded more than $20 million in grants to 1,730 organisations nationwide, supporting a range of youth programs focused on health, education and social inclusion.

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can 4 cancer


CAN4CANCER is an employee-led community initiative that raises vital funds for cancer research, support and prevention in partnership with Tour de Cure.

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Staff volunteering

Skilled volunteering

Our large, diverse organisation has a range of skills that we donate to help not-for-profit organisations, community groups and social enterprises achieve their goals. CBA employees can volunteer their expertise through skilled volunteering and secondment programs.

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Disaster support

Disaster and crisis support

We’re here to support our customers and communities in times of need. We activate our Emergency Assistance Package for customers and businesses affected by bushfires, floods and storms.

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Supporting local cricket

From the elite level to grassroots, we’re fostering and growing the cricket players of the future. Find out how your local club can benefit from CommBank’s Cricket Club sponsorship.

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Australian of the year

Australian of the Year Awards

We’re proud to have a longstanding partnership with the Australian of the Year Awards, an annual ceremony celebrating and championing those who make our country a better place. 

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