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We have a responsibility to invest in improving the wellbeing of the communities where we live and work. Our initiatives support people and businesses in a range of ways, working to address issues that impact their wellbeing.
Our innovative Money Transfer product makes financial services more accessible and inclusive in developing countries like South Africa and Indonesia. Money Transfers make it easier for people in the city to send money home to their families living in remote areas.
You’re entitled to the best service and outcome every time you contact us. Sometimes we fall short of this mark, but we’re always looking to improve. That’s why we’ve appointed Dr Brendan French as your dedicated Customer Advocate.
We understand financial circumstances can change and difficulties arise. Our dedicated Financial Assist Team can support you during difficult times and work with you to find the right financial solutions to get you back on track.
Our employees are committed to driving positive change within their communities. We have a long history of employee giving through our people’s charity, CommBank Foundation. Every dollar our people donate to chosen youth based charities is matched by the Group.
Our large, diverse organisation has a range of skills that we donate to help not-for-profit organisations, community groups and social enterprises achieve their goals. CBA employees can volunteer their expertise through skilled volunteering and secondment programs.