Business benefits

Multiple connectivity options to take payments in-store

  • With Bluetooth connectivity you can accept payments on a fixed countertop or when moving around in-store
  • Broadband internet connectivity with 4G/3G5 fall back capability
  • Link to your POS via USB or serial cable

Offer customers value-added services

  • Enhanced Point-of-Sale features9  including surcharging, Pay@Table, split billing and percentage tipping
  • Alipay™6 supported, offering customers even more ways to pay
  • Including phone cards, recharge cards and gift cards

 

Same Day Settlement and Least Cost Routing7

  • Receive your funds to your linked CommBank Business Transaction Account2 on all eftpos and credit card sales your business makes, 365 days a year
  • An available feature on interchange pricing plans, Least Cost Routing7 allows you to choose which network debit contactless payments get processed through, potentially saving on fees

24/7 Australian-based support

  • 24 hours, 7 days a week customer support team based in Australia
  • A replacement EFTPOS terminal within four hours4 if needed
  • You’ll receive training for you and your staff on delivery

Hospitality features for greater flexibility and convenience 

Doshii

Integrate your hospitality apps into your POS with Doshii®

Connect all hospitality apps, to streamline:

  • Ordering
  • Pick-up
  • Deliveries
  • Reservations
  • Payments
  • Data and Analytics

Speak to your Relationship Manager or call us on 1800 730 554 for more information.

 Essential Plus eftpos machine

Accept payments with greater flexibility

Connect an Essential Plus with a selected Point-of-Sale system to experience enhanced features9, including:

  • Surcharging
  • Pay@Table
  • Percentage tipping
  • Split billing

Pricing

Get custom pricing with Interchange Pricing

Customise your pricing plan, and tailor features and fees suitable to your business. 

Call 1800 730 554 or request a call back now

Other fees and charges11

Fees
What's it for
Amount
Joining fee
Charged to set up your account 
Waived10
Chargeback fee
Charged to cover investigation costs if a customer disputes a transaction  
$30 per chargeback
Recovery and data removal fee
Charged if you cancel your plan 
$0
Terminal non-return fee
Charged if you don't return your machine once you've finished your plan or if you return a damaged EFTPOS machine
$500 per EFTPOS machine 

How to apply

1. Speak to a specialist to apply

Request a call back or phone 1800 730 554 8am to 9pm, Mon-Fri and 9am - 3pm Sat (Sydney/Melbourne time)

2. Review your application

  • We’ll email you your final application form to review
  • If no signature is required, we'll fast track your application for approval
  • If we need a physical signature, we'll email your application to you to sign and return

3. Get approved

  • If approved, we'll send you a confirmation letter with your merchant facility ID

4. Receive your terminal

  • You can choose to receive a text message confirming when your terminal will arrive
  • Our technicians will deliver your terminal
  • Delivery takes at least 3 days for metro and 5 days for regional locations

Apply now

What you’ll need

Have these details handy 

  • Business contact information, including phone and email
  • Australian Business Number (ABN), business structure and registered address
  • Financial information, including monthly turnover and average card transaction sizes
  • Details or every director, partner or truste depending on your business structure. This includes birth date, residency and occupation information 

We'll tailor a package to suit your business needs

To get started, speak to your Relationship Manager or give us a call.

Call 1800 730 554

Request a call back

Support

Essential Plus user guide

Download the PDF

Download

Order EFTPOS rolls and more

Existing customers can order stationery online any time.

Take me there

Things you should know

As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant AgreementFinancial Services Guide and Operator and User Guides at our Merchant Support Centre.

1 The $0 terminal rental fee is available to eligible customers who apply for and open a new merchant terminal between 25 October 2021 and 30 June 2022, and settle to a CommBank Business Transaction Account on eligible pricing plans. Offer valid until 30 June 2022 and subject to change. The $0 terminal rental fee offer means customers have their terminal rental fees waived for the first 6 months for up to a maximum of 3 terminals, available on Smart, Essential Lite and Essential Plus. The offer is only available at the initial application and can’t be extended to additional terminals after the application has been processed. Offer is not available for group deals (including Alliance Partners) or Bankwest. For more information on our range of EFTPOS products and pricing plans, visit commbank.com.au/merchantterminal.

2 Available to eligible customers with a Commonwealth Bank Business Transaction Account and a linked Commonwealth Bank eligible merchant facility. ‘Same Day Settlement’ includes all card sales made before 10pm (AEST). Everyday Settlement applies to EFTPOS payments, which are treated as normal credit/debit transactions (for Commonwealth Bank account holders).

3 The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Terms, conditions, fees and charges apply to Business Transaction Accounts. Read the Terms and Conditions for Business Transaction and Savings Accounts and consider whether this product is right for you.

4 Replacement within 4 business hours in all locations except remote areas. 3 to 5 business days for remote areas. A remote area is not serviced by a technician and only phone support is available.

5 4G only available in 4G compatible areas.

6 Eligible POS providers include Retail Pro (Heritage POS), Magenta POS, Fred IT. Alipay is a trademark of Alibaba Group Holdings Limited.

7 Least Cost Routing is also known as Merchant Choice Routing. A reference in the Merchant Agreement dated 1 April 2020 to Merchant Choice Routing is also a reference to Least Cost Routing. Only for eligible devices.

8 Eligibility Criteria, terms and conditions apply.

9 POS provider must be accredited by Linkly (formerly PC-EFTPOS). Please check with your POS provider for feature availability and options.

10 Joining fee of $250 applies if you settle to another financial provider.

11 Additional fees and charges including $500 terminal non-return fee if you need to replace a damaged EFTPOS machine or you don't return your machine once you've finished your plan and EFTPOS stationery order charged if you order new EFTPOS rolls and stationery for your machine. You may incur an upgrade fee of $149 per EFTPOS machine if you choose to upgrade.

Doshii is a registered trademark of Doshii Connect Pty Ltd.