Help & support
BigCommerce
A powerful solution to help your business build an online store through our partner, BigCommerce, and take payments securely via our CommWeb solution. Suitable for all business types.
Simplify
A simple solution to help your small business build a website and take payments securely via CommBank Simplify. Suited for businesses who need a simple online shopping cart.
BPOINT
A payment gateway with a range of packages for businesses.
For businesses that:
CommWeb 2.0
A payment gateway you'll need to take payments for your online store.
For businesses that:
Find out about accepting digital wallet payments with CommWeb 2.0.
Internet Merchant Account
A settlement account for your online business.
For businesses that:
Qkr! for schools
A mobile app for schools and organisations
Klarna4
A buy now, pay later solution.
For businesses that want to:
Protect and limit the impact of fraud on your business.
It sets an industry standard to reduce card not present (CNP) fraud.
Applications for a merchant facility are subject to the Bank’s approval. View our Merchant Agreement and Financial Services Guide and consider them before making any decision about these products. As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our Merchant Support Centre.
1Everyday Settlement available to eligible customers with a Commonwealth Bank Business Transaction Account and a linked Commonwealth Bank merchant facility. ‘Same day’ includes all card sales before 5:30 pm (AEST).
2 24/7 support is available for general enquires only. Technical support is only available 7am – 7 pm AEST
4 Klarna is a registered trademark of Klarna Australia Pty Ltd ACN 635 651 722. Read Klarna's terms and conditions & Klarna's Privacy Policy
* BigCommerce: As part of this partnership, CommBank or BigCommerce may receive Referral Fees or commissions for such products and services. There is no additional costs to the merchant as a result.
©Copyright 2003 - 2021 BigCommerce Pty. Ltd.
Facebook is a registered trademark of Facebook, Inc. Pinterest is a registered trademark of Pinterest, Inc. Instagram is a registered trademark of Instagram, LLC. eBay is a registered trademark in the U.S. and internationally of eBay Inc. Amazon is a registered trademark of Amazon.com, Inc.