Help & support
EFTPOS terminal fees vary based on the terminal you choose and how your business takes payments. Here’s an overview of the transaction fees and terminal charges to help you compare at a glance.
1.1% flat-rate transaction fee1
$29.50 monthly rental
1.1% flat-rate transaction fee1
$59 outright
1.1% flat-rate transaction fee1
$29.50 monthly rental
Custom pricing for eligible businesses
$29.50 monthly rental
flat-rate transaction fee1 means you pay the same percentage on eligible card payments – with no surprises.
If your business processes $10,000 in card payments in a month, a 1.1% flat‑rate transaction fee would equal:
So if:
These fees apply only in specific situations. They’re listed to help you understand when you might encounter additional costs.
If you’re looking to keep your merchant costs down, a few simple choices in how you accept and manage payments would help you make a difference.
Processing eftpos debit card payments (via the Australian eftpos network) are often lower cost than other card payment types. Allowing eligible customers to pay via eftpos can help reduce overall transaction fees.
Reviewing your terminal type, usage and number of devices can help avoid paying for features or terminals you no longer need.
As your business changes, your payments setup may need to change too. Reviewing your eftpos fees from time to time can help ensure you’re still on the most suitable option.
Pay a reliable, competitive flat-rate fee for each transaction.
Enjoy the freedom and flexibility of no long-term commitments.
Start taking payments faster with zero upfront costs (unless on custom transaction fee pricing).
Yes, fees include GST unless stated otherwise.
Yes, a monthly rental fee will be charged whether you take payments or not.
The cost of buying or leasing an EFTPOS machine will depend on the provider and terminal you choose. Browse our EFTPOS terminals
The costs of getting an EFTPOS machine might include a joining or establishment fee, plus the outright cost of the terminal or a monthly terminal rental fee. There might also be costs for add-on equipment, such as a terminal stand or power adaptor.
A chargeback fee helps cover the cost of reviewing and managing a transaction that a cardholder has disputed. This may include processing the chargeback, investigating the transaction, working with card schemes, and handling the dispute on your behalf.
You’re charged a chargeback fee when a cardholder disputes a transaction and the chargeback is raised against your business.
A transaction fee is charged each time your business processes a card payment through an EFTPOS terminal. With eligible CommBank EFTPOS terminals, this is usually a flat‑rate percentage applied to the value of each transaction, no matter which card type is used.
Yes. Debit card payments processed through a CommBank EFTPOS terminal incur the transaction fee. Debit, credit and eftpos card payments incur the same flat‑rate pricing on eligible terminals.
1 1.1% covers Mastercard, Visa, AMEX, JCB, eftpos, and UnionPay transactions (additional costs may apply for all other cards). AMEX/JCB is subject to approval, available to eligible customers only. Eligibility criteria, terms and conditions apply. Please contact AMEX for more information on 1300 363 614, available weekdays 8am to 6pm Sydney time.
2 No lock-in contracts: Cancel anytime, no fixed-term commitment. For all CommBank EFTPOS terminals, standard terms and conditions apply and 30 days' notice should be given.
3 For custom pricing, a joining fee may apply if you settle to another financial provider.
