Help & support
1 You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program available at qantas.com/terms.
2This is a non-refundable additional fee charged to your card when you opt-in to earn Qantas Points and each subsequent year on the anniversary of your opt-in. This is charged on top of your regular credit card fees. Fee applies to each account opted-in to Qantas Points.
3 How you earn or redeem CommBank Awards points will be subject to the Commonwealth (CommBank) Awards Program Terms & Conditions. You only earn points on eligible transactions (this excludes, for example, BPAY transactions, cash advances, balance transfers and payments to the Australian Taxation Office unless made using a Business Awards card). The number of points you can earn may be capped. Awards and the number of points required for Awards are subject to change at any time without notice.
a) How Awards points and Qantas Points work:
If you opt-in to earn Qantas Points, your CommBank Awards points earned each month are automatically transferred to your Qantas Frequent Flyer account at the end of each statement period, at a rate of 2.5 CommBank Awards points to 1 Qantas Point. Points transferred to your Qantas Frequent Flyer account are captured on your CommBank credit card statement. Awards credit card holders can earn up to 50,000 Awards points per year, which is equal to 20,000 Qantas Points. Gold Awards credit card holders can earn up to 75,000 Awards points per year, which is equal to 30,000 Qantas Points. Platinum Awards credit card holders can earn up to 150,000 Awards points per year, which is equal to 60,000 Qantas Points. Diamond Awards credit card holders can earn up to 1,000,000 Awards points per year, which is equal to 400,000 Qantas Points. Ultimate Awards cardholders can earn unlimited Awards points per year, which are then transferred to Qantas Points.
4 Eligible CBA credit or debit Mastercard, Business credit cards and StepPay customers, that are at least 18 years old, are not in hardship, and are not in default with any CommBank accounts can access CommBank Rewards through the latest version of the CommBank app. Terms and conditions including minimum spend requirements apply to CommBank Rewards and can be viewed within the CommBank app.
5 Source: DBM Consultants, customers 18+ with a rewards/loyalty card in the 12 months to January 2021.
6 Pay with CommBank Awards points available online at myer.com.au or at any Myer retail store in Australia when presenting a valid CommBank Awards credit card. Ask a Myer team member in-store to check the redeemable value of your points. Some exclusions apply, including using points to pay Myer card accounts, lay-by, purchases at some food and service outlets; and Miele appliances. More information is available at myer.com.au. Points cannot be redeemed for cash. A minimum redemption value of $1 applies per transaction. A maximum of 1 million points redemption per day applies. Refer to the CommBank Awards website, accessible through NetBank, for full terms and conditions. Redemption of Awards points using your credit card via Apple Pay is unavailable in-store at Myer stores Australia-wide. Customers must use their Awards credit card to pay with points at Myer.
7 All travel products and offers from Flight Centre Travel Group are subject to availability and can only be booked by the general public. The redemption of Awards points for travel at Flight Centre Travel Group is subject to terms and conditions of the CommBank Awards program available at commbank.com.au as well as booking agency online and retail booking terms and conditions. Flight Centre Travel Group (ABN 25 003 377 188) trading as Flight Centre and Travel Associates. ATAS Accreditation No. A10412. Redemption of Awards points using your credit card via Apple Pay is unavailable in-store at Flight Centre stores Australia-wide and for Flight Centre online via the Awards website. Customers must present their Awards credit card to pay with points at Flight Centre.
8 A maximum charge of $300 (or a flat fee of $3.00 applies if your closing balance on previous business day was in credit).
Refer to the CommBank Awards website, accessible through NetBank, for full terms and conditions.
The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Financial Services Guide. Applications for credit cards are subject to credit approval. Full terms and conditions will be included in our Letter of Offer. Bank fees and charges apply. Please view our Credit Card Conditions of Use.
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