Help & support
The insurance benefits included with eligible cards are changing from 29 September 2026.
Make your travel money go further, order a card for free online or in branch and enjoy $0 international transaction fees.
In addition to AUD, you can load up to 15 foreign currencies on your card so your travel budget won’t change, even if exchange rates do.
Shop with confidence everywhere Visa is accepted –in-store, online or over the phone and use ATMs. Plus access Visa travel offers and Travel Booking.
A separate account for travel gives you a clear view of your budget. Plus it’s easy to track your spending and reload currency on-the-go in the CommBank app or NetBank.
Lost, misplaced or stolen card? You’ll get two cards (so you’ll have a back-up), 24/7 phone support and emergency cash and card replacement, just in case.
Rest assured with instant card lock/unlock via the CommBank app (handy between trips) and free Purchase Security Insurance cover1.
Misplaced your Travel Money Card? Apply for a new card.
Lock in exchange rates and load up to 16 currencies easily on one account – wherever you are in the world – through NetBank or the CommBank app:
To get your Travel Money Card, you’ll need to:
A CommBank Travel Money Card is a prepaid Visa® card that you can load with Australian Dollars and certain foreign currencies before and during your trip. It works like a debit card and you can use it in-store, over the phone, online, or at ATMs. You can lock in exchange rates for budget certainty and manage your funds on-the-go via the CommBank app or NetBank.
Use a CommBank Travel Money Card to pay with $0 international transaction fees, no load fees or monthly account fees. You'll also avoid surprise exchange rate movements by preloading currencies before you travel for budget certainty.
Some merchants may offer to convert your payment into your home currency and charge high fees for this service. This is called Dynamic Currency Conversion, and it often comes with extra charges. If given the option, always choose to pay in the local currency. This helps you avoid unnecessary merchant fees.
The CommBank Travel Money Card is a simple and secure prepaid card that makes it easy to manage your travel budget while you're travelling. You can lock in exchange rates for a wide range of currencies, pay no international transaction fees, access 24/7 emergency support and use it everywhere Visa is accepted.
All debit cards have different terms and conditions for use overseas. For information about CommBank Debit Mastercard see Debit Mastercard - CommBank.
An alternative is a CommBank Travel Money Card which is prepaid card that's accepted worldwide and is specifically designed to make travel easier. You'll get two cards (one for back-up), emergency 24/7 support, instant card lock/unlock via the CommBank app and pay no international transaction fees.
You’ve got your new card – here’s how to get the most out of it.
Find detailed info on getting started, loading and reloading currencies, setting a currency order, checking your balance and tracking your spend. Plus, info on Purchase Security Insurance Cover and access to Visa® travel offers.
If you’re a CommBank customer, you can buy or sell up to 9 foreign currencies at selected CommBank branches in exchange for Australian Dollars.
You can also order foreign cash in over 30 currencies online – even if you’re not a CommBank customer.
Discover travel tips to help make the most of your European summer holiday.
CommBank Yello customers can be rewarded when making a booking through Travel Booking~
Contact us anytime for help:
When calling from overseas using your mobile, standard roaming charges may apply. To avoid roaming charges, call the international operator in the country you’re in from a landline and give them our reverse charges number +61 2 9999 3283.
If your card is lost or stolen, we can have an emergency replacement card delivered to you anywhere in the world asap (often within 48 hours).
You may also be eligible to access emergency cash from a location near you within 24-48 hours (often on the same day).
Some limitations apply, contact us to discuss how we can help you.
1 If your purchases have been lost or stolen, we may be able to cover the cost to repair or replace them up to 90 days after purchase. For more information relating to the complimentary Purchase Security Insurance refer to Travel Money Card Complimentary Insurance Product Disclosure Statement.
As this advice has been prepared without considering your objectives, financial situation or needs, you should before acting on this advice, consider its appropriateness to your circumstances. The Product Disclosure Statement and Conditions of Use (PDF) issued by Commonwealth Bank of Australia ABN 48 123 123 124 for Travel Money Card should be considered before making any decision about this product. View our Financial Services Guide (PDF).
To raise a dispute related to your Travel Money Card please complete the Travel Money Card Dispute form (PDF).
Any withdrawal or balance enquiry fee will come from the currency for which you are using your card. If this currency is not loaded on your card, the fee will be taken from the first (or sole) currency loaded on your card. Any SMS balance alert fee will come from the first (or sole) currency loaded on your card.
The target market for this product will be found within the product’s Target Market Determination, available here.
About Travel Booking
~ Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking Terms and Conditions. CBA does not guarantee the obligations or performance of Hopper or the services it offers.
All travel products and offers from Travel Booking are subject to availability and can only be booked by a holder of an Eligible CommBank Card.
Eligible CommBank Card means an active CommBank retail or business credit and debit cards, StepPay card or Travel Money Cards.
Customers are responsible for reviewing and accepting the terms and conditions of Hopper Inc. and any relevant provider (e.g. Airline, Hotel, Car company) before confirming a booking.
For more information, read the full Travel Booking Terms and Conditions.
CommBank will receive a portion of the revenue generated from the Travel Booking platform.
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit license 234945.
