Help & support
Stay in control of your home loan repayment. In NetBank you can:
Accessing your additional repayments could be an option when you need additional funds.
Get a step-by-step guide to understanding your home loan statement and learn how to get your statement online.
Offset the money in your linked Everyday Offset accounts against the balance of your eligible home loan, to reduce the balance on which we charge interest and pay off your loan sooner.
If you’re planning renovations, want to consolidate your debts or simply need extra cash, borrowing additional funds with your existing home loan could be the solution.
If you need to change your home loan or repayment type to better meet your needs, we’re here to help.
Many of our loans offer the flexibility for you to switch, split or adjust terms.
View track and manage your properties all in one place in Buy a home within the CommBank app.
The CommBank My Property experience in NetBank and the CommBank app provides personalised property insights that change dynamically over time, allowing you to track and manage your property portfolio, explore your options and plan for the future.
CommBank Yello is our customer recognition program, designed to shine the spotlight on you. Get access to bright and shiny benefits like cashback and discounts.
Log onto the CommBank app and tap ‘CBA Yello’ to check your eligibility. You must meet the eligibility criteria to continue to enjoy the benefits of CommBank Yello.
Unlock energy savings by electrifying your home. We work with our selected providers to make your transition an easy one.
To build the equity in your home sooner or increase the value of your property, make extra repayments or open an interest-offset account.
You may already have the flexibility to use the existing equity in your home to renovate, invest or purchase your next property? Talk to us.
Click the Discharge button to begin your discharge request and to pay out and close your home loan. We won't complete your request until you submit your details.
Take control of your home selling journey with our expert advice and helpful resources. We're here to support you every step of the way.
Making small changes now can save you time and money.
Making small changes now can save you time and money.
Get instant help from Ceba in the CommBank app or connect with a specialist who can message you back. You’ll need CommBank app notifications turned on so you know when you’ve received a reply.
See what options are available to home loan customers needing financial assistance.
Our home buying guide contains handy information on how to manage your home loan, even when your circumstances changes.
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Book instantly to speak to a Home Loan Specialist at a time that suits you.
Redraw, change your repayments or loan type to better meet your needs and more.
Fast-track your call, see expected wait times and connect with a specialist in the CommBank app.
Get instant help from our virtual assistant or chat to a specialist.
