Help & support
Enjoy the highest level of cover available under the policy for your car and save when you drive less than 15,000km per year.3
Enjoy a discount of up to 10% when you purchase your Car Insurance online.1
The same level of protection as Comprehensive cover, including loss or damage to your car regardless of who’s at fault.
Save on your premium by only paying for the kilometres you plan to drive.
You may be eligible for Comprehensive Saver which offers all the benefits of Comprehensive cover, if your car is driven less than 15,000km each year.3
These policy overviews are a guide only. You’ll need to decide if this level of cover is right for you. For information on the full coverage, exclusion, limits and excesses, read the Product Disclosure Statement (PDS) before applying.
Car insurance is to provide cover for your vehicle if it is used for private or non-excluded purposes. You must be at least 18 years of age (unless by exception), or the policy can cover vehicles owned by a company, and have an Australian address where the car is ordinarily parked overnight. All policies are subject to Hollard’s underwriting criteria.
If you have questions about whether this product is suitable for you, refer to the Target Market Determination (TMD) for more details.
Follow these steps to check if you qualify for Comprehensive Saver, see how Comprehensive Saver works and to understand your responsibilities.
Get a quote online or call 13 1361.
You’ll be asked questions about your car including the model, the driving history of all declared drivers and claims activity.
Find out if you qualify for Comprehensive Saver by providing your kilometres driven per year.
Provide your start and end odometer readings before your policy starts.
Based on your needs and budget, you can choose to add Optional Covers or Services for an added cost.
Save on the excess the first time you replace your windscreen or window glass, in each period of insurance.
24/7 emergency support for when your car breaks down. Includes minor repairs, flat batteries, flat tyres and more.
Available Australia-wide with no limits to how many times you can call (not all areas covered).
If your claim has been accepted for reasons other than theft or attempted theft, you’ll be covered for the cost of a hire car up to a specified limit.
Check the PDS to understand what you're covered for before paying any expenses prior to lodging a claim.
Make a windscreen or window glass claim by calling 13 1361 and you’ll be appointed the preferred supplier O'Brien®.
You can make a claim 24/7 via the My Claims Portal accessible through Netbank or the CommBank App. Alternatively, call 13 1361.
You’ll receive immediate confirmation once you make a claim and the Claims team will advise you of the next steps.
Find the Car Insurance Product Disclosure Statement (PDS) and other important forms for policies purchased on/after 20 August 2025.
Find documents for policies effective before 20 August 2025.
View your existing policy details within the Accounts list in NetBank or the CommBank app. (CommBank customers only)
To update your policy, call 13 1361
The difference between these two cover options is that if you drive less than 15,000km a year, you may be eligible for Comprehensive Saver. Subject to Hollard’s acceptance criteria, this could mean you're paying a lower annual base premium (excludes levies, Government charges, Roadside Assistance and any discounts you may be eligible for, based off the kilometres you’ve nominated).
The same cover and benefits as Comprehensive will continue to apply.
If you’ve driven over your nominated kilometres, call 13 1361 as soon as possible to apply for an update to review your policy and increase your end kilometres.
If at time of a claim, your odometer reading is higher than the end odometer reading that is on your Certificate of Insurance, then you may have to pay an additional excess which is called “outside odometer excess.”
An increase may be allowed subject to terms and conditions.3
At each renewal, your end odometer reading will be automatically increased by the number of kilometres selected. This is shown on your Certificate of Insurance (COI).
You need to check this end odometer reading. If you’re comfortable with the reading, you don’t need to do anything.
However, if you’d like to increase or decrease your end odometer reading for the renewal period of insurance, call 13 1361 to apply for an update before your policy renews.
Once cover has started, you’re unable to reduce your end odometer reading during that period of insurance. Before renewal of your policy, you can apply to reduce it for the next renewal policy period.
The policyholder can call 13 1361 to add more drivers. You’ll need the following information for all drivers:
Adding more drivers might change your premium and the excesses payable at the time of a claim.
Comprehensive provides cover for loss or damage to your car, and legal liability for other people’s property if you’re at fault.
View the Product Disclosure Statement (PDS) for full details about cover, limits and exclusions.
1 This discount cannot be used in conjunction with any other discount (other than those listed in the relevant Product Disclosure Statement (PDS) or any Supplementary Product Disclosure Statement), saving or promotional offer, unless otherwise advised. This discount may be removed or changed effective from the renewal date. This discount cannot be backdated. This discount is applied to annual base premium and excludes levies, Government charges and Roadside Assistance. To find out more about how your premium is calculated, refer to the PDS and Premium, Excess and Discount Guide (PEDG).
2 Cover for damage caused by fire (including bushfire) or weather events is excluded for the first 24 hours of the policy (exceptions apply). Claim limits and other exclusions apply.
3 Subject to Hollard's acceptance criteria. Terms, conditions and exclusions apply. Read the Product Disclosure Statement (PDS) for more information.
Car Insurance is provided by Hollard Insurance Partners Limited ABN 96 067 524 216, AFSL 235030 (Hollard) and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). Hollard is the insurer of this Car Insurance product. Hollard is not part of the CBA Group. CBA does not guarantee the obligations or performance of Hollard or the products Hollard offers. Neither CBA, nor any of its related bodies corporate accepts liability or guarantees payment of any claim or benefit in respect of general insurance products issued by Hollard. CBA may be paid a commission if Hollard issues you with a Car Insurance policy. Details are provided in the Financial Services Guide (FSG) by clicking on the link, or by calling 13 1361 for a paper copy.
For products issued by Hollard, information about the target market can be found within the product’s Target Market Determination.
This information has been prepared without considering your objectives, financial situation or needs. Before making any decision about this product you should consider this information in relation to your own circumstances. A Product Disclosure Statement (PDS) is available at all Commonwealth Bank branches, by downloading them from commbank.com.au or by calling 13 1361 and should be considered before making any decisions about this product. You should also read the Premium, Excess and Discount Guide (PEDG) and Financial Services Guide (FSG) by clicking on the links, or by calling 13 1361 for a paper copy.
Hollard is a signatory to the General Insurance Code of Practice, for more information on the code visit www.codeofpractice.com.au.
O’Brien is a registered trademark of O’Brien Glass Industries Limited.
