Help & support
Cover your belongings in the home you rent from loss or damage caused by fire, flood, theft, motor burnout and more.1 Automatic cover is also provided for your jewellery and watches within your home, for up to 25% of your contents sum insured.
For an additional premium increase your cover by adding:
Cover for your everyday items like laptops, clothing, jewellery, furniture, sunglasses and your favourite shoes.
Home insurance can cover up to an additional 25% on top of your building and contents sum insured when it isn't enough to cover your loss.2
Cover for up to 20% of your contents sum insured when moving house within Australia, if the vehicle carrying your contents is damaged or stolen in transit.
No extra costs if you choose to pay your premium monthly.
If you’re legally liable for an incident, cover includes up to $20 million for damages and legal fees (excluded under Portable Contents Cover).
Whether you're an owner, investor or renter, decide which cover is right for you and know what you want to cover.
Use the calculators below to help estimate the replacement value of your building and/or contents – it could be more than you think.
You’ll need to know the age of your home and what your walls and roof are made out of. You may be able to find these details on your house plans, current Certificate of Insurance or purchase contract. If not, your real estate agent or local council should be able to help.
Complete a quick and easy quote online.
Alternatively, call 13 2423 or if overseas on +61 2 9633 9391 8am–8pm, Mon-Fri, 8am-5pm, Sat (Sydney/Melbourne time) or visit your local branch.
You will receive instant confirmation when you lodge a claim online in the My Claims Portal (accessible through NetBank or the CommBank app).
The Claims team will contact you to advise the next steps for your claim.
Alternatively, call 13 1361 or +61 2 8527 5217 if you’re overseas.
You can also update your bank details for claims payments and provide documentation via the My Claims Portal.
Find out how you can plan for and prepare your home and family for a bushfire, flood or storm.
If a natural disaster strikes, we activate an Emergency Assistance Package for our customers.
Find a list of important documents and forms for your home insurance policy.
1 Cover for damage caused by storm, bushfire or flood is excluded for the first 48 hours of the policy (exceptions apply). Claim limits and other exclusions apply.
2 Gap Cover does not apply to Portable Contents Cover, Items with a maximum claim limit and Legal Liability.
Home Insurance is provided and issued by Hollard Insurance Partners Limited ABN 96 067 524 216, AFSL 235030 (Hollard) and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). Hollard is not part of the CBA Group. CBA and its related entities do not sell, issue or guarantee the obligations or performance of Hollard or the products Hollard offers and this insurance product does not represent a deposit with or liability of either CBA or any of its related bodies corporate. If you purchase a Home Insurance policy, CBA is paid a commission which is a percentage of your premium.
For products issued by Hollard, information about the target market can be found within the product’s Target Market Determination available here.
This information has been prepared without considering your objectives, financial situation or needs. You should, before acting on this, consider the appropriateness of the product to your circumstances. A Product Disclosure Statement (PDS) is available at all Commonwealth Bank branches, by downloading them from commbank.com.au or by calling 13 2423 and should be considered before making any decisions about this product. You should also read the Premium, Excess and Discount Guide (PEDG), Key Facts Sheets (KFS), and Financial Services Guide (FSG) by clicking on the links, or by calling 13 2423 for a paper copy.
Hollard is a signatory to the General Insurance Code of Practice, for more information on the code visit www.codeofpractice.com.au.
