Redraw & repayments

There are several options that may be able to assist you during this time, including: 

Speak to our Financial Assistance Solutions team to find out more about the options that best suit your individual situation. You can call us on 13 30 95 between 8am - 9pm Monday to Friday and 9am - 2pm on Saturday (Sydney/Melbourne time).

If you have a 6 month deferral and have questions about what it means for you, see our Coronavirus FAQs

From September 2020 eligible customers may be able to extend their existing deferral by up to 4 months. We will be reaching out to all customers prior to the end of their current deferral to discuss their individual circumstances. If an extension isn’t the right solution, we will discuss other sustainable options to assist with your financial wellbeing.

Fixed rate reduction

Our fixed package rates have been reduced to our lowest ever advertised rates. 

Including 2.29% p.a. (3.99% p.a. comparison rate) for new 1, 2 and 3-year Fixed Rate home loan Owner Occupied customers paying Principal and Interest repayments with Wealth Package. The rates are effective from 30 March 2020, however, will be available to: 

  • existing requests to switch and split, and 
  • all applications that fund between Friday 20 March and Monday 30 March, where Rate Lock has not been chosen

With a fixed rate home loan you’ll know exactly what your repayments will be – giving you confidence to budget and plan ahead with certainty. Whether you want to switch your existing variable rate home loan to fixed, are refinancing, buying or investing. 

Not sure a fixed rate is right for you? Read more about the benefits and things to consider before you make the switch.

To change your home loan to a fixed rate, simply log onto NetBank or the CommBank app and choose the loan you’d like to fix. 

Switch in NetBank

More coronavirus support

In the current uncertainty surrounding coronavirus, the financial and personal wellbeing of our customers and people remains our priority.  

Visit our coronavirus Support Page to see how we’re supporting customers in a variety of ways.

Tell me more

Things you should know

Everyday Offset is a feature of our Complete Access Transaction Account which is linked to an eligible home loan, and accountholder/s must also be accountholders of the linked home loan. Interest is not charged on that part of the Home Loan balance equal to the balance of the Complete Access account.

Applications are subject to credit approval. Full terms and conditions will be included in our loan offer. Fees and charges are payable. Interest rates are subject to change.

As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on this advice.

The Bank makes no representation about the future direction of interest rates.

Comparison rate calculated on a $150,000 secured loan over a 25-year term. WARNING: Comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.