How do I know the SMS I’ve received is genuine?
Last updated 13 November 2015
There are ways to ensure a notification is actually legitimate:
- The SMS will be sent to you by 61488728596
- The SMS should include the name of the person sending you the payment
- The SMS will never ask you to respond. We will always direct you to www.commbank.com.au/collect to collect your payment. You can type this URL directly into your browser.
- If you're ever unsure, call us on 13 2221 at any time.