Help & support
Travel Money Card
To receive cover, including Overseas Medical cover#, before you leave Australia you must:
1. Spend at least $500 in a single transaction on your prepaid travel costs using your eligible credit card; and
2. Activate your travel insurance
You will also qualify if the $500 worth of prepaid travel costs is redeemed using CommBank Awards points. You will need to provide a copy of the letter/statement/email confirming the redemption.
You need to activate your insurance to receive comprehensive cover.
Overseas Medical cover, which includes overseas emergency medical assistance and hospital expenses and personal liability cover is automatically included.
Lock in your exchange rate today, with up to 13 currencies on one card.
Travel Money Card: If ordering online, allow at least five days for delivery. Delivery may take longer outside metropolitan areas, or due to postal delays.
If you activate an international travel insurance policy included with an eligible card or purchase a CBA Travel Insurance Policy, the insurance is provided by Zurich Australian Insurance Limited, ABN 13 000 296 640, AFS Licence Number 232507 through its agent Cover-More Insurance Services Pty Ltd ABN 95 003 114 145, AFSL 241713 (Cover-More) for Commonwealth Bank of Australia.
#For eligible credit cards, you will need spend at least $500 in a single transaction on your prepaid travel costs (e.g. the cost of your return overseas travel ticket, prepaid accommodation, cruise, travel or tour) by charging the cost for that trip on your eligible card account before leaving Australia and activate to receive any cover, including Overseas Medical cover. You will also qualify if the $500 worth of prepaid travel costs is redeemed using CommBank Awards points. You will need to provide a copy of the letter/statement/email confirming the redemption.
Restrictions, exclusions (including for pre-existing medical conditions and persons aged 80 years or over (for international travel insurance policy included with an eligible card) or persons aged 74 years or over (for CBA Travel Insurance), limits and excesses may apply to all insurances.
Before activating the international travel insurance included in your CommBank credit card please read the Credit Card Insurances Product Disclosure Statement and Information Booklet for more information.
Before activating the international travel insurance included in your World Debit Mastercard, please read the World Debit Mastercard insurances Product Disclosure Statement and Information Booklet (PDF) for more information.
Before making a decision on CBA Travel Insurance, refer to the relevant CBA Travel Insurance Product Disclosure Statement for full conditions. We (CBA) do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. If you purchase a policy, we (CBA) receive a commission which is a percentage of your premium.
The target market for this product will be found within the product’s Target Market Determination, available here.