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As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our Merchant Support Centre.
The Reserve Bank of Australia (RBA) has established changes to card payments regulations banning excessive payment surcharges and providing new powers for the Australian Competition and Consumer Commission (ACCC). This new standard will affect the amount that merchants can surcharge for card transactions. The standard currently applies to large businesses and will apply to all other businesses from 1 September 2017.
Hold times on pre-authorisations are changing. MasterCard® and Visa have rolled out mandatory changes which will see hold times for card holders increase from 7 days to up to 31 days. We remind merchants using pre-authorisations that they must be completed immediately or within 31 calendar days to avoid any adverse impact to consumers. Refer to our Merchant Support page for more information.