Help & support
BPOINT caters for businesses with complex payment needs, making it easy for you to:
BPOINT is a trusted platform that removes friction in your cashflow and helps streamline business administration, with:
Your Relationship Manager will talk you through the packages and pricing to help decide what's right for you.
Backoffice package
Checkout package
Everything included in the Backoffice package, plus:
Enterprise package
Everything included in the Checkout package, plus:
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We'll tailor a package to suit your business needs. To get started speak to your Relationship Manager or give us a call on 1800 730 554.
A flexible payment gateway with a range of checkout options. Popular with businesses that have complex needs around recurring payments.
Direct payments via API
Hosted payments
Shopping cart plug-in
Virtual terminal (MOTO)
E-invoicing
Digital wallets4
Manage store via app
Direct debit
Billing & recurring payments
Alternative Payment Methods
A sophisticated and highly customisable payment gateway. Popular with medium to large businesses.
Direct payments via API
Hosted payments
Shopping cart plug-in
Virtual terminal (MOTO)
E-invoicing
Digital wallets5
Manage store via app
Direct debit
Billing & recurring payments
Alternative Payment Methods
An eCommerce solution delivering payment choice, operational efficiency and security via a single API integration.
Direct payments via API
Hosted payments
Shopping cart plug-in
Virtual terminal (MOTO)
E-invoicing
Digital wallets6
Manage store via app
Direct debit
Billing & recurring payments
Alternative Payment Methods
Payments are authenticated through EMV 3D Secure (3DS 2.0), which checks a number of data points to identify customers. Based on the calculated transaction risk, the cardholder may be prompted to verify their ID eg. with a one-time password or biometric authentication.
The Checkout and Enterprise packages also come with the added security benefit of tokenisation. This means you're not storing sensitive card data, reducing your risk of data leaks.
Interactive Voice Response (IVR) lets your customers make payments over the phone by following customised, automated prompts. Your customers can call at their convenience and you don't need to worry about staffing the phone line.
Visit the Merchant Support Hub for easy guides on how to use your BPOINT facility. If you'd like to speak with someone, call 1300 766 031.
BPOINT connects with your existing platforms - if you'd like to build a new online store, check out our all-in-one eCommerce solutions.
Visit BPOINT to reset your password.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our merchant support hub.
1 Same day settlement available to eligible customers with a Commonwealth Bank Business Transaction Account and a linked Commonwealth Bank merchant facility. ‘Same day’ includes all card sales before 5.30 pm (Sydney/Melbourne time)
2 A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Payment Solutions team on 1800 730 554, any time after your application is finalised. The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you. The target market for this product can be found within the product’s Target Market Determination.
3 Subject to an approval process. Please discuss this with your relationship manager. As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our merchant support hub.
4 Includes Apple Pay and Google Pay™. Google Pay is also available on Chrome and other browsers. Full terms and conditions available on the Google Pay™ app. In order to set up digital wallets on BPOINT, you will need existing credentials with the relevant service provider.
5 Apple Pay and Google Pay.™ Google Pay™ is currently available for Android running 5.0 (Lollipop) or higher with a Near Field Communication (NFC) antenna and Host Card Emulation (HCE) support. Full terms and conditions available on the Google Pay™ app.
6 Includes Apple Pay and Google Pay™. In order to set up digital wallets on PowerBoard, you will need existing credentials with the relevant service provider. Google Pay™ is currently available for Android running 5.0 (Lollipop) or higher with a Near Field Communication (NFC) antenna and Host Card Emulation (HCE) support. Full terms and conditions available on the Google Pay™ app.
American Express is a trademark of American Express. JCB is a registered trademark of JCB Co. Ltd. Mastercard is a registered trademark of Mastercard International Incorporated. Visa is a registered trademark of Visa International Service Association. Google, Google Pay and related marks and logos are trademarks of Google LLC. Apple, the Apple logo and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries. Afterpay and the related service mark and logo are registered and unregistered trademarks of Afterpay Australia Pty Ltd. PayPal and the PayPal logo are trademarks of PayPal Inc.
