Help & support
Reliable, secure, feature-packed EFTPOS terminals to help your business accept payments with ease.
Accept fast and secure payments wirelessly. Use as standalone or integrate with one of 110+ POS systems.
Hardwired for reliable Broadband connectivity. Built to handle large transaction volumes. Integrates with 500+ POS systems.
Accept all essential payment types at the table, countertop or anywhere in-store. Integrates with 750+ POS systems.
Our payment orchestration and gateway tools help customers pay you easily online.
An eCommerce solution delivering payment choice, operational efficiency and security via a single API integration.
A payment gateway with flexible checkout options. Popular with businesses that have complex needs around recurring payments.
A sophisticated and highly customisable payment gateway. Popular with medium to large businesses.
Qkr is a mobile app designed to help schools securely accept and streamline payments from parents.
Same-day settlement with a linked CommBank Business Transaction Account.1
Access integration support, 24/7 help when you need it, plus get a replacement terminal within 4 hours.2
Know that Australia's largest financial institution is working hard to protect your business from fraud.
Our payment solutions that are popular with businesses like yours.
Retail
Payment solutions, EFTPOS terminals, Buy Now Pay Later, and eCommerce platforms tailor-made for your retail business. Learn more
Hospitality
A custom terminal for hospitality, with cloud-based POS integration, split billing, customisable tipping, and Pay at Table. Learn more
Health
Our end-to-end solutions mean greater operational efficiencies for your healthcare business or pharmacy. Learn more
Merchant services are designed to help your business accept payments, whether in-store, online, or on the go. These services include a range of payment solutions such as EFTPOS terminals, eCommerce payment gateways with value-added features such as surcharging and refunds.
A merchant facility is the arrangement or service provided by a bank or payment provider that enables a business (the merchant) to accept electronic payments from customers. This includes credit cards, debit cards, and other payment methods. It usually involves:
If you need to take payments in person or in store, consider an EFTPOS terminal. If you’re taking payments using a website, consider a payment gateway solution.
If you're taking payments in store, you’ll need an EFTPOS terminal to accept card and digital wallet payments. If your retail business operates entirely online, you’ll need a payment gateway solution to securely accept online orders and payments. Explore our retail payment solutions.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement (PDF), Financial Services Guide (PDF) and Operator and User Guides at our merchant support hub.
1 Same day settlement is available on all EFTPOS transactions made before 9.30pm (Sydney/Melbourne time) and all eCommerce transactions made before 5:30pm (Sydney/Melbourne time) for eligible customers with a CommBank Business Transaction Account and a linked CommBank merchant facility.
2 Replacement within 4 business hours in all locations except remote areas (3 to 5 business days). A remote area is not serviced by a technician and only phone support is available.
3 Available via an accredited POS vendor that provides the feature. View accredited POS vendors for Smart terminal, Smart Integrated and Essential Plus.
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