Contact us

If you need assistance with a product or service, please use one of the contact methods below.

Phone

Online

General Banking

Log on to NetBank and click 'Contact us'

NetBank

13 22 21 (Option 4)

Log on to NetBank and click 'Contact us'

Business Banking

CommSec

CommInsure

13 24 23
(Home Insurance and Car Insurance)

13 10 56
(Life Insurance and Annuities)

13 20 15
(Superannuation and Investments)

Colonial First State

Commonwealth Essential Super

In person, at your local branch

National Relay Service

TTY/Voice:133 677

SSR: 1300 555 727

Financial Hardship Assistance

Call us: 1300 720 814

Email us: customerassist@cba.com.au

For more information visit our web page

Customer complaints

Call us: 1800 805 605

From overseas: +61 2 9687 0756 

Write to us:
CBA Group Customer Relations,
Reply Paid 41, Sydney NSW 2001