Why are we removing the CommBank Youth app?

  • While some of our customers love the Youth app, we want to ensure our offerings are simple and provide the best CommBank experience. You can continue to teach your child valuable money skills by downloading the CommBank app today.

    What options do I have?

    Your children can still continue banking online with us using the following channels:

    • CommBank app: The CommBank app is available to download in the App Store or Google Play Store on a phone with Android 6.0 or iOS 12.0 or above. You'll only be able to download and register one user per device and will need to get a NetCode SMS to your mobile number to register. Find out more about the CommBank app.
    • NetBank: If you are unable to download the app, you can login to NetBank on a browser. You can find out more about NetBank.
    • You'll need your client number and password to login to CommBank app or NetBank. Forgotten the details? If you have a card please follow these instructions. If you don’t have a card please call 132221.

    Even though the Youth app is no longer available, parental controls will still continue to function to keep your child safe and in control. 

    Parents or legal guardians with the CommBank app can still:

    • Keep an eye on their child's spending and saving
    • Change their weekly spend limit
    • Lock contactless card payments, online payments, or their child's card completely at any time.

Things you should know

  • As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on this advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF). Full terms and conditions for the transaction and savings accounts (PDF) mentioned and Electronic Banking are available here or from any branch of the Commonwealth Bank.

    The CommBank Youth app is free to download however your mobile network provider charges you for accessing data on your phone. The CommBank Youth app is available on iOS operating system 9.0+. NetBank access with NetCode SMS is required.

    The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. Terms and conditions are available on the app. NetBank access with NetCode SMS is required.

    Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.