Help & support
Use your digital card instantly to pay bills, shop online or set up your digital wallet to shop in-store before your physical card arrives.
Already received your physical card? Activate it in the CommBank app or NetBank.
No need to enter your payment details when you shop with Click to Pay.
Click to Pay is a secure online checkout payment option. With Click to Pay, you can make a purchase using your CommBank card without giving the online store your card details. Instead, you provide your registered Click to Pay email and phone number.
The new way to make transactions without a card or PIN.
Access or deposit your cash via the CommBank app at a CommBank ATM whilst you wait for your physical card.
Use your new BSB and account number to make your first transfer in the app or NetBank. You can schedule a future or recurring transfer to deposit extra money into your savings or home loan account on payday, or to make a regular payment to someone's account at another bank.
Get started in the app by tapping Pay or log on to NetBank and select Transfers & BPAY.
Send and receive payments in real-time1 using your mobile number or email address with PayID.
Simply link your mobile number or email address to your account in the app or NetBank.
Manage your bills and payments through the CommBank App or NetBank.
You can choose to schedule immediate, future or recurring BPAY payments.
Explore and compare our CommBank savings accounts that could help you reach your savings goals sooner.
Choose the right savings account to suit your financial needs.
Get access to cashback and discounts with CommBank Yello. Some of the benefits include:
Find out if you’re eligible by tapping on CBA Yello in the app.
Money Plan in the CommBank app helps you to manage your spending and saving.
Search for Money Plan in the app to get started.
Australia’s most popular banking app2
First time payments and some other transfers may be delayed for 24-48 hours for security reasons. Your account balances will update immediately in NetBank after your transfer.
For international transfers, this can take longer based on the recipient’s country and bank.
For more information, check out our information about money transfers.
You can find your statement in the app or NetBank under your account.
In the app, go to your account and select Manage, then View Statement. In NetBank, go to your account and select View accounts then Statements.
For more information, check out info about online statements.
In the CommBank app:
In NetBank:
Some card transactions show up as pending in your account until they're fully processed. Usually, it takes around 3 to 5 business days, but sometimes it can be up to 10 days or longer.
When a transaction is pending, the amount is deducted from your available funds, not your account balance. This means you get to see payments or withdrawals in real-time, and you can tell which refunds are still being processed. Instead of waiting up to 10 days to see what you've spent, you can avoid surprises like accidentally overdrawing your account.
1 For security reasons, a hold may apply on first time payments. The delay allows fraud security checks to take place and gives you time to alert us to unauthorised or suspicious activity on your account. Subsequent payments should be received in under a minute.
2 Canstar 2025 Digital Banking Bank of the Year.
CommBank digital card is available on the CommBank app for Debit Mastercard, Platinum Debit Mastercard, World Debit Mastercard, Business Visa Debit Card, and personal and business CommBank credit cards (activated cards only).
The target market for this product can be found within the product’s Target Market Determination, available at commbank.com.au/tmd.
Ongoing eligibility conditions apply for CommBank Yello, see commbank.com.au/commbankyello for more information and the full terms and conditions.
The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. The CommBank app is available on Android and iOS operating systems (minimum operating system version requirements may apply). Learn more at commbank.com.au/app.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.
Electronic Banking Terms and Conditions (PDF) also apply to the CommBank app and NetBank.
This information has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances You should seek independent, professional tax advice before making any decision based on this information.
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945.
