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Managing your bank accounts

Useful information about online and telephone banking, accessing your funds, minimising fees and what to do if you’re managing a deceased estate or need to query a transaction.

Online banking

Online banking

It’s easy to do your banking online with NetBank. Keep track of your transactions, transfer money, pay bills and more - 24 hours a day, 7 days a week.

Telephone banking

Telephone banking

Telephone banking is a convenient way to do your everyday banking. You can also apply for home and personal loans and use the NetBank Help Desk.

Convenient access

Convenient access

Save time and money by making the most of the various ways you can access the funds in your account wherever you are, whenever you want to.

Minimise fees

Minimising fees

Follow these helpful tips to keep your fees to a minimum or in some cases, avoid them altogether.

Deceased estates

We’re here to help you during a difficult time with supportive and efficient service. Here you’ll find the necessary information about managing a deceased estate. 

Dispute a transaction

What you can do if you have questions or concerns about a transaction on your account.