• Some payments, cash withdrawals or deposits may appear as pending on your account until a transaction is fully processed (generally 3-5 business days).
    • Available funds shows how much credit remains on your card.
    • Pending balance is the total of transactions that have been made but are still being processed, which can take a few days to complete.
    • Account balance is the total amount owing on your card (excluding any pending transactions).
    • Statement closing balance in NetBank is the closing balance shown on your latest statement. This value will be updated when your next statement is issued.

CommBank app

Check account balance

  1. Log on to the CommBank app
  2. Tap Accounts
  3. Scroll to the right account
  4. See available funds and account balance
  5. Tap on the account to see more detail about each transaction

View of home screen displaying user features, including Transfer between your accounts
View of account screen displaying the balance and available funds for each account


  1. Log on to NetBank
  2. Your accounts are displayed on your home screen
  3. The account balance and available funds for each accounts are displayed under each heading
  4. Click on the account to see more details about each transaction
View of NetBank home screen dashboard view displaying balance for each account

At an ATM

  • All our ATMs, located in branch and off-premises, are audio-enabled and have tactile keypads. Enter your PIN details to check your account balance and print recent transactions independently, when you want. 

    Find your nearest ATM.

Things you should know

  • The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. Terms and conditions are available on the app. NetBank access with NetCode SMS is required. Full terms and conditions available on the CommBank app.