Help & support
Get $20 off with DoorDash and access to a 3 month DoorDash DashPass (with unlimited $0 delivery fees) when you open your first transaction account by 6 July 2025.^
Start using the digital version of your Debit Mastercard before your physical card arrives to shop in-store or online, pay bills or set up recurring payments. View your card details in the CommBank app.
If you’re an international student, you’ll first need to verify your identification at any Australian CommBank branch. You’ll then be able to use your digital Debit Mastercard.
Open your transaction account in just a few minutes.
Check out our money tips and hints to help you on your way, whatever you’re up to:
Canstar - Bank of the year (Digital Banking) and Outstanding value
^DoorDash x CBA Offer eligibility criteria: To be eligible to receive $20 off a DoorDash order and access to a 3 month free period for DoorDash DashPass, you must open a new CommBank Everyday Smart Access account online or in branch between 26 May 2025 (12:01am, AEST) and 6 July 2025 (11:59pm, AEST) and make a minimum deposit of $100 (AUD) or more in one transaction (eligible deposit) before 10 August 2025 (11:59PM, AEST). Offer available for new customers and single account holders only. Excludes new joint accounts. The offer is valid on your first Everyday Smart Access account opened only. Customer eligibility criteria: To be eligible for the offer you must (a) have never held an Everyday Smart Access Account before, (b) be 18 years of age or over, (c) provide a valid email address when opening your new Everyday Smart Access account and be registered to NetBank. Eligible deposit: The eligible deposit must be a single deposit of $100 AUD (or more) which is settled (not pending) by 11:59PM, AEST 10 August 2025. The eligible deposit can be (a) payments or transfers from a third-party account including accounts with another financial institution where you are the account holder, joint account holder or a cardholder or (b) cash deposit at an ATM or CommBank branch. The following payments are not considered eligible for the eligible deposit: (a) Payments or transfers from another CommBank account where you are the account holder, joint account holder or a cardholder or (b) Payments or transfers from accounts that are associated with your CommBank customer record (including where you are not the account holder) through transferring between your own accounts, or other accounts related to you within CommBank.
Offer Redemption: Eligible customers will receive instructions on how to redeem the $20 off a DoorDash order and access to the 3-month free period for DoorDash DashPass via the email address provided to CommBank at the time of applying for the Everyday Account. The offer redemption instructions will be emailed to your email address within 45 days once you meet the DoorDash x CBA Offer eligibility criteria. The new Everyday Smart Access account must remain open during this period in order to receive the offer. Limited to one offer per eligible account per customer. This offer is not available in conjunction with any other Everyday Smart Access account offer. This offer may be withdrawn, amended, or extended at any time.
$20 off a DoorDash Order: New eligible CommBank customers only. Use your unique promo code provided by CommBank to receive $20 off your DoorDash order. Only on orders $20+ (excluding fees). Max discount is $20. At select stores only and excludes alcohol. One redemption per person. This promo code is valid until 31 October 2025 (11:59pm, AEST). If you have not received the promo code, please refer to FAQs. Fees & terms apply. DoorDash DashPass Redemption: Offer strictly valid for customers of the Commonwealth Bank of Australia ABN 48 123 123 124 (CommBank) who successfully redeemed the offer to receive $20 off their DoorDash order using their unique promo code by CommBank (CBA Offer). Offer is for users to receive a free 3-month subscription to DashPass valued at $29.97 incl. GST ($9.99 incl. GST per month). To redeem the offer, users must sign up for DashPass by 11:59pm AEDT on 30 November 2025 using the unique URL provided in the DashPass offer email from DoorDash. This email will be sent to the address linked to the DoorDash account the customer used to redeem the CBA offer. Free DashPass period starts from the day the user successfully signs up to DashPass. If you are an existing DashPass member, you are eligible to redeem the offer provided that you cancel your current DashPass subscription and follow the redemption requirements above to redeem the offer. Unless cancelled before expiry of the free period, the user’s DashPass subscription will automatically renew at DoorDash’s then current standard monthly fee (currently $9.99/month incl. GST) plus any other applicable charges. Full DashPass T&Cs apply - see www.doordash.com/terms. By redeeming the offer, users agree to comply with these terms. Users may cancel their DashPass subscription at any time during the 3-month period without incurring any charges. Must have or create a valid DoorDash account with a valid form of accepted payment on file. Cannot be exchanged, redeemed or substituted for cash or other currency. Non-transferable. Subject to applicable laws, DoorDash may vary, update or cancel this offer at any time. By redeeming the offer, you agree that DoorDash may share offer redemption details with CommBank. See DoorDash Privacy information here and CommBank Privacy Policy here.
1 A Monthly Account Fee waiver applies if you’re under 30 years of age, or 30 and above and deposit at least $2,000 each calendar month (excludes Bank initiated transactions). You may also be eligible for a different Monthly Account Fee exemption if you have an aged, disability or war veterans pension deposited in your account, have a balance of $50,000 or more in eligible contributing accounts, are reliant on over-the-counter services because of a disability or have an eligible home loan.
2 QR Cardless deposits and QR Cardless withdrawals can only be completed with the CommBank app on CommBank app registered devices at a compatible CommBank ATM (only available to QR Cardless eligible CommBank accounts). Daily deposits and withdrawals limits apply. Full terms and conditions in the CommBank app. See also QR Cardless Deposits and QR Cardless Withdrawals.
3 Requires a GoalSaver or NetBank Saver in your name only.
4 The CommBank Yello Cashback Offers program (‘CommBank Yello Cashback Offers’) rewards you with cashback after you activate (where required) an offer presented to you via the CommBank app and you make a purchase in accordance with the Terms and Conditions of that offer. Cashback is typically received within 14 business days of a qualifying purchase, but in some cases may take longer. If you are not already enrolled, you can enrol if you are at least 18 years old, hold an eligible CommBank credit Mastercard or debit Mastercard, Business credit Mastercard or StepPay digital card, and meet the ‘Base eligibility criteria’ in the ‘CommBank Yello Terms and Conditions’ (latest version available on our website at commbank.com.au) (‘CommBank Yello’). Your participation in CommBank Yello Cashback Offers is governed by the full Terms and Conditions available in the CommBank app.
5 If you don’t have an existing transaction account to link to your NetBank Saver, then we’ll automatically open a Smart Access account for you when you open a NetBank Saver. Fees may apply to this account. Find out more about rates and fees.
6 We protect you from unauthorised transactions on personal and business accounts when you protect how you access your accounts and tell us if something is wrong. Tell me more.
7 We predict your bills based on patterns in your transactions, how much you pay and when. We may not predict all of your bills. Our prediction date and amounts may be different from your actual bill. Check your bills and due dates to avoid late fees or paying an incorrect amount. See 'Bills and payments' in the CommBank app Terms and Conditions for full details.
8 The recipient needs to have an Australian bank account (with BSB and account number) and have an active mobile phone number.
9 For more information on Commsec Pocket visit https://www.commbank.com.au/investing/commsec-pocket.html
Commonwealth Securities Limited ABN 60 067 254 399, AFSL 238814 (CommSec) is a wholly owned but non-guaranteed subsidiary of Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945. The value of your investment may go down as well as up. The minimum allowable size of your investment is subject to fluctuations in ETF unit prices. Brokerage is charged at $2 per trade, for trades up to $1,000 and 0.20% for trades above $1,000. To operate a CommSec Pocket account, you’ll need an eligible CommBank transaction account. Please consider the CommSec Pocket Terms and Conditions and Financial Services Guide.
10 Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking terms and conditions. CBA does not guarantee the obligations or performance of Hopper or the services it offers. CommBank Awards customers can choose to use all or part or all of their Awards points for payment of their booking.
CommBank will receive a portion of the revenue generated from the Travel Booking platform.
The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. Terms and conditions are available in the app. NetBank access with NetCode SMS is required.
The target market for these products will be found within the product’s Target Market Determination, available at commbank.com.au/tmd.
The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF). Full terms and conditions for the transaction and savings accounts (PDF) mentioned and Electronic Banking (PDF) are available here or from any branch of the Commonwealth Bank.
Electronic transactions can be made via Commonwealth Bank ATMs and Bankwest ATMs, online with NetBank, via telephone banking or EFTPOS in Australia.
Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated.
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