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24 hour, 7 days a week customer support team based in Australia. Receive a replacement EFTPOS terminal within four hours5 if needed.
Choose between a flat monthly fee, paying per transaction or an Interchange Pricing Plan which enables custom pricing. Take a closer look at your options.
Available on Essential Lite
Flat monthly fee
Best suited to businesses with a consistent income. You can switch between plans if you're forecasting higher or lower sales for upcoming months.
Available on Essential Lite and Essential Plus
Price per transaction
Best suited to businesses with seasonal or less predictable income. You can switch to a monthly plan if your income becomes consistent.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our Merchant Support Centre.
1 The $0 terminal rental fee is available to eligible customers who apply for and open a new merchant terminal between 29 March 2021 and 31 October 2021, and settle to a CommBank Business Transaction Account on eligible pricing plans. Offer valid until 31 October 2021 and subject to change. The $0 terminal rental fee offer means customers have their terminal rental fees waived for the first 6 months for up to a maximum of 3 terminals, available on Essential Lite and Essential Plus. The offer is only available at the initial application and can’t be extended to additional terminals after the application has been processed. Offer is not available for group deals (including Alliance Partners) or Bankwest. For more information on our range of EFTPOS products and pricing plans, visit commbank.com.au/merchantterminal.
2 A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Sales team on 1800 230 177, any time after your application is finalised. The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you.
3 1.80% covers Visa®, Mastercard®, eftpos®, UnionPay® transactions (not AMEX®, or Diners®).
4Same Day Settlement is available on all eftpos transactions made before 10.00pm (Sydney/Melbourne time) and all eCommerce transactions made before 5:30pm (Sydney/Melbourne time) for eligible customers with a CommBank transaction account and a linked CommBank merchant facility.
5 In metropolitan and regional areas.
6 Daily IQ has been prepared as a tool for general information purpose only and should not be relied on to make business decisions or for account reconciliation. Daily IQ is available to business customers with a Business Transaction Account.
7 Eligible POS providers include Retail Pro (Heritage POS), Magenta POS, Fred IT. Alipay is a registered trademark of Alipay US.
8 4G only available in 4G compatible areas.
Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. American Express is a trademark of American Express. Visa is a registered Trademark of Visa in the United States. JCB is a registered trademark of JCB International. Union Pay is a registered trademark of UnionPay International Co., Ltd. Doshii is a registered trademark of Doshii Connect Pty Ltd.
9 Eligibility Criteria, terms and conditions apply.
10 POS provider must be accredited by Linkly (formerly PC-EFTPOS). Please check with your POS provider for feature availability and options.