Business / Merchant services / EFTPOS terminals

Here's how it works

  1. Choose an EFTPOS terminal and pricing plan that meets your business needs
  2. Apply online or over the phone
  3. Receive your terminal within 5 business days with in-person support to help you set it up
  4. Start taking customer payments with your new machine
  5. Get Same Day Settlement on the credit and EFTPOS sales your business makes.4

You also get:

  • Integration with your point of sale system
  • Access to all major card schemes, including American Express and JCB, Mastercard, Visa and UnionPay
  • 4 hour EFTPOS terminal replacement if needed.5

Find the right EFTPOS machine for your business

Essential Lite

Small and lightweight, for businesses that need to accept fast, secure payments in-store or on the go

  • For businesses of all size and not-for-profits
  • Connects with 4G/3G and Broadband
  • $0 Merchant Terminal rental fee for 6 months on up to 3 terminals1

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Essential Plus

Integrate with your point of sale, so you don't have to manually type the payment amount in
 
  • For businesses of all size and not-for-profits
  • We’ll tailor a package to suit your business pricing needs
  • Connects with Broadband with 4G/3G backup
  • $0 Merchant Terminal rental fee for 6 months on up to 3 terminals1

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Pricing options

Choose between a fixed monthly fee or pay 1.8% per transaction.3

Pay a flat monthly fee

Best suited to businesses with a consistent income 

  • Like a phone plan, the Simple Merchant Plan covers all your EFTPOS machine costs
  • It’s available from $30 per month, for the Essential Lite machine
  • You get terminal rental, card transactions and a capped turnover allowance for one monthly fee 
  • You can call to change your plan if you’re forecasting higher or lowers sales for upcoming months
  • Terminal rental fees also apply and are $29.50 per month, per machine.

See our Simple Merchant Plan

Pay 1.8% per transaction3  - and receive $0 terminal rental fees for 6 months1

Best suited to businesses with seasonal or less predictable income 

  • Choosing this option means you’ll pay a Merchant Service Fee of 1.8% per transaction, including Interchange Fees, which are set by Visa & Mastercard
  • Eligible customers can take advantage of the $0 terminal rental fee offer for the first 6 months1. Terminal rental fees are $24.50 per month, per machine
  • You’ll receive a Fee Schedule which is a document that sets out the fees that you’ll pay
  • For customers with an Essential Lite or an Essential Plus terminal you can also use Least Cost Routing for more control over your fees.

Other fees and charges

Fees
What's it for
Amount
Joining fee
Charged to set up your account 
Waived
Chargeback fee
Charged to cover investigation costs if a customer disputes a transaction  
$30 per chargeback
Recovery and data removal fee
Charged if you cancel your plan 
$110
Terminal non-return fee
Charged if you don't return your machine once you've finished your plan or if you return a damaged EFTPOS machine
$500 per EFTPOS machine 

How to apply

Want a terminal on our Simple Merchant Plan? Explore Essential Lite.

You can apply online and choose to pay either a fixed monthly fee or pay 1.8% per transaction3.

Explore & apply

If you’re interested in paying per transaction give us a call. 

You’ll need to supply the following information:

  • Australian Business Number (ABN), business structure and registered address
  • Financial information including bank statements, yearly turnover and average transaction sizes of existing debit and credit cards
  • Depending on your business structure, details of every director, partner or trustee including date of birth, residence type and occupation.

EFTPOS machines help & support

Order EFTPOS stationery

Visit our online store for your stationery supplies. 

Order EFTPOS stationery

Instructions and guides

All our product support in the one place. 

Product support

Business security hub

Keeping your business safe & sound.

Explore business security hub

We can help

Things you should know

As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our Merchant Support Centre.

1 The $0 terminal rental fee is available to eligible customers who apply for and open a new merchant terminal from 17 February 2020 and settle to a CommBank Business Transaction Account on eligible pricing plans. Offer valid until 30 June 2021 and subject to change. The $0 terminal rental fee offer means customers have their terminal rental fees waived for the first 6 months for up to a maximum of 3 terminals, available on Essential Lite and Essential Plus. The offer is only available at the initial application and can’t be extended to additional terminals after the application has been processed. For more information on our range of EFTPOS products and pricing plans, visit commbank.com.au/merchantterminal.

2 A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Sales team on 1800 230 177, any time after your application is finalised. The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. See our Financial Services Guide (PDF). Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you.

3 1.80% covers Visa®, Mastercard®, eftpos®, UnionPay® transactions (not AMEX®, or Diners®).

4. Same Day Settlement is available on all eftpos transactions made before 10.00pm (Sydney/Melbourne time) and all eCommerce transactions made before 5:30pm (Sydney/Melbourne time) for eligible customers with a CommBank transaction account and a linked CommBank merchant facility.

5 In metropolitan and regional areas. 

Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. American Express is a trademark of American Express.

Visa is a registered Trademark of Visa in the United States. JCB is a registered trademark of JCB International. Union Pay is a registered trademark of UnionPay International Co., Ltd.