Business / Merchant services / EFTPOS terminals

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You could benefit from:

Same Day Settlement4

Get Same Day Settlement to your linked CommBank Business Transaction Account2 on all EFTPOS and credit card sales your business makes, 365 days a year. 

Access to all major card schemes

Including:

  • Mastercard®
  • Visa®
  • AMEX®
  • Diners Club®
  • JCB® 
  • UnionPay® 

24/7 Australian-based support

24 hour, 7 days a week customer support team based in Australia. Receive a replacement EFTPOS terminal within four hours5 if needed. 

Free tailored business tips

With Daily IQ6 you can optimise cash flow, enhance performance and grow customers.

Free tailored business tips at your fingertips

Unlock possibilities and grow your business with tailored business tips based on customer data and local insights.

Available to EFTPOS and eCommerce customers who settle into a CommBank Business Transaction Account6

Discover your business insights

1. Choose the right EFTPOS machine for your business

$0 Merchant Terminal rental fee for 6 months on up to 3 terminals1.

Compare EFTPOS machines

Essential Lite eftpos machine

Essential Lite

Simple, small and lightweight, for businesses that need to accept fast, secure payments in-store or on the go.

  • Connects with 4G/3G8 and Broadband
  • Take payments in-store or on-the-go

For cafes, restaurants, retailers, pop-up stores, tradespeople, service providers and small businesses who value simple, fast payments, and on the go. 

Go to Essential Lite

Essential Plus eftpos machine

Essential Plus

Integrate with your point of sale (POS), so you can manage payments quickly without needing to manually type the payment amount in.

  • Faster payments with automatic reconciliation back to your POS. 
  • Connects with Broadband with 4G/3G8 backup
  • Integrate with any Linkly accredited POS provider
  • Supports value-added services (e.g. Alipay™7, pay@table) 
  • Running a restaurant, bar or cafe? Connect all your ordering, pick-up, delivery and reservation apps with Doshii

For businesses such as retail stores, cafes, hotels, larger retailers (supermarkets, pharmacies, hardware stores) and local organisations (councils, government, not-for-profit).

Go to Essential Plus

2. Choose your pricing plan

Choose between a flat monthly fee, paying per transaction or an Interchange Pricing Plan which enables custom pricing. Take a closer look at your options. 

Compare pricing plans

Pictogram of food truck

Monthly plan

Available on Essential Lite

Flat monthly fee

  • Our Simple Merchant Plan starts from just $30 per month
  • Based on your estimated monthly card transactions

Plans include:

  • 1 EFTPOS machine ($29.50 per additional EFTPOS machine per month)
  • Card transactions and a capped transaction allowance

Best suited to businesses with a consistent income. You can switch between plans if you're forecasting higher or lower sales for upcoming months. 

See our Simple Merchant Plan

or Apply online

Pictogram of shop building

Pay 1.8% per transaction3 

Available on Essential Lite and Essential Plus

Price per transaction

  • Pay 1.8%3 merchant service fee per transaction

 

 

Plans include:

  • Current offer: $0 merchant terminal rental fee for up to 6 months1 on up to 3 terminals1
  • Then $24.50 per EFTPOS machine per month after 6 months1

Best suited to businesses with seasonal or less predictable income. You can switch to a monthly plan if your income becomes consistent.

Call: 1800 730 554 to apply for Essential Plus

or Apply online for Essential Lite

Other fees & charges

Fees
What's it for
Amount
Joining fee
Charged to set up your account 
Waived
Chargeback fee
Charged to cover investigation costs if a customer disputes a transaction  
$30 per chargeback
Recovery and data removal fee
Charged if you cancel your plan 
$110
Terminal non-return fee
Charged if you don't return your machine once you've finished your plan or if you return a damaged EFTPOS machine
$500 per EFTPOS machine 

3. How to apply

1. Apply online or call

When you apply, we'll help you make sure the product is right for your business. 

2. Review your application

  • We’ll email you your final application form to review
  • If no signature is required, we'll fast-track your application for approval
  • If we need a physical signature, we'll email your application to you to sign and return

3. Get approved

  • If approved, we'll send you a confirmation letter with your merchant facility ID

4. Receive your terminal

  • You can choose to receive a text message confirming when your terminal will arrive
  • Our technicians will deliver your terminal
  • Delivery takes at least three days for metro and five days for regional locations

4. Get ready to apply

What you’ll need

  • A business trading name registered with ASIC
  • To apply for this product online, you must have a CommBank Business Transaction Account2. If you’d like to settle into a different settlement account, please call 1800 230 177.

Have these details handy 

  • Business contact information, including phone and email
  • Australian Business Number (ABN), business structure and registered address
  • Financial information, including monthly turnover and average card transaction sizes
  • Details of every director, partner or trustee depending on your business structure. This includes birth date, residency and occupation information 

5. Apply now

For Essential Lite

You can apply online for an Essential Lite machine.

Suitable if you're a sole trader or own a private company, and you:

  • Want an Essential Lite, or
  • Your turnover is $12,000 or less per month
  • Need up to three EFTPOS machines
  • Want to settle your EFTPOS sales to a CommBank Business Account2

Apply online

Or, give us a call

If you'd like an Essential Plus or applying online isn't suitable for you, you'll need to give us a call. 

Call our Merchant Sales Team on 1800 730 554, 8am to 9pm (Mon-Fri) and 9am to 3pm (Sat), Sydney/Melbourne time. 

Call 1800 730 554

Need help?

Order EFTPOS stationery

Visit our online store for your stationery supplies. 

Order EFTPOS stationery

Instructions & guides

All our product support in the one place. 

Product support

Merchant security hub

Keeping your business safe and sound.

Explore merchant security hub

Starting a business?

Article

Turn an idea into a plan. With the right business structure in place, you'll be up and running before you know it. Here's how. 

Find out more about starting a business

Tapping into local trends

Insights

Understanding local spending trends, knowing which age groups are spending, and where customers come from, can help your business prosper.

Explore tapping into local trends

Information & tools for your business

Resources

Our Small Business Hub has information, tools and guides for however you do business. 

Visit Small Business Hub

We can help

Things you should know

As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our Merchant Support Centre.

1 The $0 terminal rental fee is available to eligible customers who apply for and open a new merchant terminal between 29 March 2021 and 30 June 2021, and settle to a CommBank Business Transaction Account on eligible pricing plans. Offer valid until 30 June 2021 and subject to change. The $0 terminal rental fee offer means customers have their terminal rental fees waived for the first 6 months for up to a maximum of 3 terminals, available on Essential Lite and Essential Plus. The offer is only available at the initial application and can’t be extended to additional terminals after the application has been processed. Offer is not available for group deals (including Alliance Partners) or Bankwest. For more information on our range of EFTPOS products and pricing plans,  visit commbank.com.au/merchantterminal.

2 A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Sales team on 1800 230 177, any time after your application is finalised. The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you.

3 1.80% covers Visa®, Mastercard®, eftpos®, UnionPay® transactions (not AMEX®, or Diners®).

4Same Day Settlement is available on all eftpos transactions made before 10.00pm (Sydney/Melbourne time) and all eCommerce transactions made before 5:30pm (Sydney/Melbourne time) for eligible customers with a CommBank transaction account and a linked CommBank merchant facility.

5 In metropolitan and regional areas. 

6 Daily IQ has been prepared as a tool for general information purpose only and should not be relied on to make business decisions or for account reconciliation. Daily IQ is available to business customers with a Business Transaction Account.

7 Eligible POS providers include Retail Pro (Heritage POS), Magenta POS, Fred IT. Alipay is a registered trademark of Alipay US.

8 4G only available in 4G compatible areas.

Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. American Express is a trademark of American Express. Visa is a registered Trademark of Visa in the United States. JCB is a registered trademark of JCB International. Union Pay is a registered trademark of UnionPay International Co., Ltd. Doshii is a registered trademark of Doshii Connect Pty Ltd.