Features & benefits

Accept all payment types

  • Accept standard card payments through chip and PIN or swipe
  • Fast contactless payments
  • Tap & Pay for payments up to $100 with next generation smart phones and smart watches

Stay connected in store & on the go

  • 4G/3G mobile data connectivity when on the road. Optus and Telstra connectivity supported
  • Fixed line broadband internet connectivity when in store
  • Bluetooth connection provides you freedom to take payment anywhere in your store

Same Day Settlement2

Get same day settlement to your linked CommBank Business Transaction Account on all eftpos and credit card sales your business makes, 365 days a year. 

Pricing plans to suit your business

  • Pay a fixed monthly amount for your device and transactions with our Simple Merchant Plan, as long as you stay within the included monthly card turnover.3
  • Or choose an interchange pricing plan and opt in for Merchant Choice Routing. This allows you to choose which network debit contactless payments get processed through, potentially saving on fees. 

4 hour replacement in metro area4

If needed:

  • Quickly get a replacement eftpos  machine
  • Our technical specialists will have it in your hands within four hours, so you can focus on sales

24/7 local support

24 hour, 7 days a week customer support team based in Australia. 

Pricing options

Pay a flat monthly fee

  • Like a phone plan, our Simple Merchant Plan covers all your EFTPOS machine costs. It’s what most of our customers choose
  • It's available for the Essential Lite machine
  • You get terminal rental, card transactions and a capped turnover allowance for one monthly fee
  • You can call to change your plan if you’re forecasting higher sales for upcoming months.

See our Simple Merchant plan

Pay per transaction

  • Eligible customers can take advantage of our $0 terminal rental fee offer1, reducing your costs for the first 6 months when you get started.
  • You’ll receive a Fee schedule which is a document that sets out the fees that you’ll pay
  • Fees include Merchant Service Fees, which is charged per transaction, and Interchange Fees, which are set by the card schemes (Visa & MasterCard)

Other fees and charges

Fee type
What it's for
Amount
Joining fee
Charged to set up your account
Waived5
Chargeback fee
Charged to cover investigation costs if a customer disputes a transaction
$30 per chargeback

Recovery and data removal fee, terminal non-return fee, upgrade fee and eftpos stationery order charges may also apply.6

Getting your EFTPOS machine

1. Apply online or call

After you've applied, we'll make sure the product is right for your business. 

2. Review your application

  • We’ll email you your final application form to review
  • If no signature is required, we'll fast track your application for approval
  • If we need a physical signature, we'll email your application to you to sign and return

3. Get approved

  • If approved, we'll send you a confirmation letter with your merchant facility ID

4. Receive your terminal

  • You can choose to receive a text message confirming when your terminal will arrive
  • Our technicians will deliver your terminal
  • Delivery takes at least 3 days for metro and 5 days for regional locations

Before you apply

What you’ll need

  • A business trading name registered with ASIC
  • A Business Transaction Account to settle your sales to. You can set one up with a $0 monthly fee option

Have these details handy 

  • Business contact information, including phone and email
  • Australian Business Number (ABN), business structure and registered address
  • Financial information, including monthly turnover, ands average card transaction sizes
  • Details or every director, partner or truste depending on your business structure. This includes birth date, residency and occupation information 

How to apply

To take up our $0 terminal rental fee offer, call 1800 230 177 to apply

Suitable if:

  • You need up to 3 terminals
  • You want to settle your EFTPOS sales to a CommBank Business Transaction Account

Or,  if your business is with CommBank and you want a Simple Merchant Plan, apply online

Suitable if:

  • You're a sole trader or own a private company (and you're the only director)
  • You make up to $12,000 per month in card transactions, and
  • You want to settle your EFTPOS sales to a CommBank Business Transaction account

If your business doesn't fit this criteria, give us a call on 1800 230 177. 

Apply now

Link to your Point of Sale with Essential Plus

Our Essential Plus solution links seamlessly with any PC eftpos accredited POS provider to accept payments.

Find out more

Support

Essential lite user guide

Download the PDF

Download

Order eftpos rolls & more

Existing customers can order stationery online any time.

Take me there

Things you should know

1 The $0 terminal rental fee is available to eligible customers, who do not have a terminal with CommBank and settle to a CommBank Business transaction account on eligible pricing plans.  The $0 terminal rental fee offer, means customers have their terminal rental fee waived for the first 6 months for up to a maximum of 3 terminals, available on Essential Lite and Essential Plus. The offer is only available at the initial application and cannot be extended to additional terminals after the application has been processed. The offer is valid until 30/06/2020. 

Available to eligible customers with a Commonwealth Bank business transaction account and a linked Commonwealth Bank eligible merchant facility. ‘Same Day Settlement’ includes all card sales made before 10pm (AEST). Everyday Settlement applies to EFTPOS payments, which are treated as normal credit/debit transactions (for Commonwealth Bank account holders). 

3 Excess usage fees of 1.5% applies to any monthly card turnover over your included amount. Additional fees and charges may apply. The full fee list will be sent to you once your application is processed.

4 hour device replacement service is available for metro. 3-5 business days for remote areas. Remote area is anywhere which is not serviced by a technician, and only phone support is available.

5. Joining fee of $250 applies if you settle to another financial provider

6. Additional fees and charges including $110 recovery and data removal fee if you cancel your plan, $500 terminal non-return fee if you need to replace a damaged EFTPOS machine or you don't return your machine once you've finished your plan and EFTPOS stationery order charged if you order new EFTPOS rolls and stationery for your machine. You may incur an upgrade fee of $149 per EFTPOS machine if you choose to upgrade. 

View Terms and Conditions for Business Transaction and Savings Accounts  and our Financial Services Guide and consider them before making any decision about these products. This advice has been prepared without considering your objectives, financial situation or needs. Before acting on the advice, please consider if it’s right for you. Bank fees and charges may apply. Download the Merchant Agreement Terms and Conditions for more information.