Getting started with your credit card

Activate and create PIN

Activate your card in NetBank or the CommBank app and create your own PIN. 

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Set up AutoPay

Set up an automatic monthly payment of your full balance, a set amount, or the minimum amount due.

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Transfer card balance

Request to transfer a balance you owe on a personal, Australian issued credit or store card to your CommBank credit card.

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Add an additional cardholder

You can have one additional cardholder on your CommBank credit card, who must be at least 16 years old.

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Staying in control

Set a spending cap

Help manage your spending by capping a portion of your credit limit. 

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Manage your credit limit

You can decrease your credit limit or apply to increase it at any time (subject to approval).

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Lock, Block, Limit®

Enjoy extra control and security in real time using the CommBank app or NetBank.

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Switch to online statements

Replace the clutter of paper statements. View statements in the CommBank app or NetBank. 

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Keeping your card safe

Making sure your credit card is always secure is one of the most important parts of managing your card. We’re here to help no matter what happens, and we offer a 100% money back guarantee on all fraudulent transactions¹.

Things you should know

1 Provided you comply with the credit card conditions of use, protect your PIN, and immediately notify us of the loss, theft or misuse of your card or PIN and of any suspicious activity on your account. Report suspicious activity on your account by calling 13 2221 option 4 (24 hours a day, 7 days a week).