Enjoy 4% back on StepPay transactions

Celebrating the launch of StepPay, we’ve introduced a special offer^ on all StepPay transactions for November and December 2021. 

When your business accepts StepPay for in-store and online purchases during these two months, we’ll pay 4% of the total value* of StepPay transactions that are processed on a CommBank terminal and settled in a CommBank Business Transaction Account. 


How do I sign up to be part of this offer?
There is no sign up required. Eligible merchants will automatically be part of this offer.

Will I be notified about my cash incentive payment?
Yes, if you are eligible, you will receive an email confirming your cash incentive amount within 45 days after the offer period has ended.

When will I receive my cash incentive payment?
Your cash incentive payment will appear in your linked CommBank transaction account within 45 days after the promotion date has ended.

How do I enable my EFTPOS terminal or eCommerce facility to accept StepPay?
There is no set up required. Any merchant that can accept Mastercard can accept StepPay.

How much does it cost for me to accept StepPay payments?
No additional fees – we will not charge any additional fees outside of the standard Merchant Service Fees for accepting Mastercard payments.

How does a customer make a purchase with StepPay?
Customers will be able to access StepPay from their digital wallet or on the CommBank app and make purchases anywhere Mastercard is accepted in store or online.

Things you should know

^ View StepPay Terms and Conditions and our Financial Services Guide and consider them before making any decision about these products.

*Conditions apply: see commbank.com.au/steppay-merchant-campaign. The StepPay 4% Merchant cash incentive (“Campaign”) applies when a StepPay transaction is processed between 1 November 2021 and 31 December 2021 on a CommBank merchant facility (EFTPOS and eCommerce). Merchant facility must settle into a CommBank Business Transaction Account. The 4% cash incentive is calculated based on the total value of StepPay transactions processed on a CommBank merchant facility between 1 November 2021 and 31 December 2021. The cash incentive will be credited to the linked CommBank transaction account within 45 days after the promotion date has ended. Offer valid as at 1 November 2021 and subject to change. Maximum of $5,000 will be paid per eligible Merchant facility under this Campaign. Cash incentive is inclusive of any applicable GST. CommBank accepts no responsibility for any tax implications that may arise on receipt of the cash incentive. Accordingly, merchants should seek their own advice from the Australian Tax Office or their own taxation advisor. We reserve the right to terminate the offer at any time. Eligibility and exclusions apply. For more information on StepPay, visit commbank.com.au/steppay