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Manage your card

Activate and manage

Learn how to activate your CommBank credit card and create a PIN in NetBank or in any branch.

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Reduce your environmental impact plus access your statements online from anywhere.

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Here you can find everything you need to understand your credit card statement.

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Here you can find everything you need to understand your credit card statement.

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Learn how to transfer the balance of an existing store or credit card to your CommBank credit card.

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Set up a regular direct debit on your credit card for variable amounts (e.g. your phone bill) or set amounts (e.g. your insurance premium).

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Avoid paying late fees by setting up AutoPay from a CommBank savings or transaction account.

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Lost and stolen

If your CommBank credit card is lost or stolen, call us at any time, from anywhere in the world, and we will get a replacement card to you.

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Make changes

Change your limit

You can apply to increase your limit or choose to decrease your credit limit.

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Request a CommBank American Express® Card

If you have an Awards MasterCard® or Awards Visa®, you can add a CommBank Awards American Express Card to your account.

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Add a cardholder

The benefit of an additional cardholder is the convenience of sharing your account with someone important.

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Upgrade your card

Learn about our other products' features and benefits and if you are eligible for an upgrade.

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Security, insurance and disputes

You have the option to add card repayment insurance to help you repay your credit card in the event of unforeseen circumstances.

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If you find a transaction on your credit card statement that you don’t believe is accurate, there are a few things you should do first.

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Register yourself for added protection while shopping online.

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Some CommBank credit cards come with complimentary insurances such as travel insurance, purchase security insurance and extended warranty insurance.

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Travelling overseas

With cover for damaged luggage to unexpected medical bills and cancellation costs, so you could enjoy the benefits that only travel insurance can bring.

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There are a number of advantages to taking a credit card overseas — they are widely accepted, enable you to make cash withdrawals at ATMs, you can link them to a debit account so you can transfer funds, and they save you having to carry large amounts of cash around.

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How can we help you?

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