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How do I power cycle (reboot) my Modem/Router?

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Last updated 18 March 2014

If you are experiencing a slow Internet connection or your Internet browser is taking a long time to go from one page to another you may need to reboot your computer and modem/router.

By rebooting your modem/router it will force a re-establishment of your internet connection. This may help improve browsing and download speed and thus connect to a website faster.

To power cycle (reboot) your modem/router, please follow these steps:

  1. Switch off and unplug the power from your modem/router
  2. Leave both unplugged for 30 seconds
  3. Plug the power back into the modem/router and verify that you are again connected to the Internet

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