Immediate financial relief may be available for customers impacted by natural disasters or major events.
Call 1300 720 814 between 8am – 9pm Mon-Fri and 9am – 2pm Sat (Sydney/ Melbourne time)
Domestic and Family Violence
As a CommBank customer, you can access our domestic & family violence assistance. Our specialist Community Wellbeing team has been established to assist customers experiencing vulnerability, including domestic and financial abuse, and problem gambling.
You can call a Community Wellbeing specialist on 1800 223 387 between 8am and 6pm, Monday to Friday (Sydney/Melbourne time – excluding public holidays).
Business Financial Assistance team
For customers with business loans or lines of credit, if you're behind on your repayments.
Call us 24/7 on 13 26 07
Estate Settlement and Support
Assists in the settlement of deceased estates.
Call 1800 686 153 between 8:30am - 5pm Mon – Fri (Sydney/ Melbourne time)
External Support Services
We know that finding the information and support you need can be a challenge. So how do you make sense of it, and find more information? This page offers you the contact details for key external support organisations and resources.