Help & support
The establishment of the Beijing Representative Office in 1994 provided a liaison point for the Commonwealth Bank to build valuable relationships with government bodies, financial institutions and corporations in China. Since then, the bank has opened its first corporate and institutional branch in Shanghai’s Pudong District in 2010. In 2013, the bank opened its second corporate and institutional branch in Beijing.
Keep in mind, the Shanghai and Beijing offices aren't retail branches and don't provide over-the-counter banking facilities. If you'd like to speak with someone regarding any card or account enquiries call us anytime on +61 2 9999 3283 (call charges may apply).
Shanghai Branch
Level 43-031, Hang Seng Bank Tower, 1000 Lujiazui Ring Road, Pudong, Shanghai
Phone: +86 21 6123 8900
Beijing Branch
Level 46, China World Tower A, No. 1 Jianguomenwai Ave., Beijing 100004 Phone: +8610 5680 3000
The Commonwealth Bank of Australia, Hong Kong branch, was established in 1986 to offer a comprehensive range of financial services to multinationals from Australia and New Zealand with a presence in Asia.
This office is not a retail branch and does not provide over-the-counter banking services. For card or account enquiries, call 800962988 (toll free from Hong Kong landlines, mobile charges may apply).
For discharge of mortgages connected to loan facilities previously associated with Hong Kong Branch (CTB Australia Limited), please contact Commonwealth Private, Singapore Branch at +65 63497000 (call charges may apply) or cpsingapore@cba.com.au
Hong Kong branch
Suite 1401, One Exchange Square, 8 Connaught Place, Central, Hong Kong Phone: +852 2844 7500
Disclosure Statements (Issued by Commonwealth Bank of Australia, Hong Kong Branch, Incorporated in Australia with Limited Liability)
Important Information
Privacy / Data Protection matters
The Tokyo branch of the Commonwealth Bank was established in 1986.
Tokyo Branch
13F, Muromachi Furukawa Mitsui Bldg 2-3-1, Nihonbashi Muromachi, Chuo-ku, Tokyo 103-0022 Japan
General Enquiries: InquiryCBATokyo@cba.com.au
CBA Tokyo branch is a wholesale branch and does not offer any retail banking services to individual customers. CBA Tokyo branch is not able to assist CBA Australia retail banking customers with their transactional needs including lost credit/debit/key cards, opening new accounts, Netbank queries and remittances. Please contact the customer call center (+61-2-9999-3283) for inquiries regarding personal banking accounts
Disclosure Documents
Commonwealth Bank Singapore (CBA Singapore) was established in 1982 and offers a comprehensive range of financial services to multinationals from Australia and New Zealand with a presence in Asia. The office also supports Asian institutional clients seeking to expand into Australia and New Zealand.
Please note, this office is not a retail branch and is unable to assist with transactional banking services for accounts held with CBA Australia, including lost credit/debit/key cards, new account opening, Netbank queries and remittances.
For general assistance regarding CBA Australia accounts, products, or services, please:
Singapore branch
38 Beach Road South Beach Tower #07-11 Singapore 189767 Phone : +65 63497000
Important information
Privacy / Data Protection matters
Singapore Branch
For customers of CBA Singapore, you may contact us at dpo@cba.com.au for privacy or data protection enquiries (including requests to access or correct your personal information).
Australian Accounts
For customers of CBA Australia, you may contact us at myprivacyrequest@cba.com.au for privacy related enquiries. For further information, please refer to https://www.commbank.com.au/support/privacy.html.
