Business support

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Find answers to frequently asked questions

Need to contact us?

Use the dropdowns to find the right help or message us in the CommBank app for a fast response.

Check for outages & service disruptions

If you're experiencing technical issues, check if we have any scheduled maintenance, service outages or other disruptions.

Check our service updates

Support for your business

Financial hardship support

How we can help if you or your business is experiencing financial difficulty.

Find the latest government grants & rebates

See what government grants may be available for your business in the CommBank app and NetBank. 

Need help using CommBiz?

Explore CommBiz support to quickly find answers, with a library of user guides and FAQs at your fingertips.

Things you should know

  • Fees and charges apply, depending on the payments type in CommBiz – refer to CommBiz terms and conditions for more information.

    As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances.

    Business Transaction Account, NetBank, CommBank app and CommBiz: The target market for these products can be found within the product’s Target Market Determination.