Help & support
$699 conveyancing**
Home-in’s experienced team and secure, award-winning app will help guide you through the conveyancing process. Built by CommBank and trusted by thousands of Australian home buyers, receive real-time status updates, six-hour contract reviews, and one of the industry’s best on-day settlement rates1. Plus, eligible CommBank customers can access $699 conveyancing with Home-in**.
Exclusive discounts on More nbn® plans
Get $25 off monthly on new More nbn® plans for 36 months, then $10 off monthly ongoing. Plus, get $25 off a Wi-Fi Router pack with a new nbn® plan.3
Sign up using ConnectID and a CommBank credit or debit card as your online payment method.
You could get cashback, discounts and more with CommBank Yello – our customer recognition program. It’s our way of thanking you for banking with us. Eligibility criteria applies.4
Book instantly to speak to a Home Loan Specialist at a time that suits you.
Redraw, change your repayments or loan type to better meet your needs and more.
Fast-track your call, see expected wait times and connect with a specialist in the CommBank app.
Get instant help from our virtual assistant or chat to a specialist.
¹ Contracts are reviewed within six business hours 95% of the time (October 2023). To ensure contracts are reviewed within six business hours, customers must upload the entire contract within the Home-in app.
² Home-in has one of the highest on-time settlement rates in the industry with 95% of Home-in customers settling on time in 2023.
** CommBank Exclusive Offer: You’re eligible for the offer if you 1) Settle on a property with a CommBank home loan, and 2) Use the in-app legal services provided through Home-in. To secure the offer you will need to engage the services of Home-in’s partner law firm via the Home-in app. You can find out more about this offer and how to lock it in when you log into the App. Conditions apply. Home-in reserve the right to terminate the offer at any time.
Home-in is a brand of CBA New Digital Businesses Pty Ltd ABN 38 633 072 830 trading as Home-in Digital. CBA New Digital Businesses Pty Ltd is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124. CBA New Digital Businesses Pty Ltd is not an Authorised Deposit-taking Institution for the purposes of the Banking Act 1959 and its obligations do not represent deposits or other liabilities of Commonwealth Bank of Australia. For information about privacy, visit our privacy policy.
CommBank has an ownership interest in More. More and CommBank have entered into a strategic alliance agreement. You should read More’s customer policies before making any decision about their service.
By clicking on any links directing to the More website and commencing the sign-up process, More will collect and handle your personal information under its collection notices and privacy policy as outlined on its website.
3 The offer of a $25 discount off the Recommended Retail Price (RRP) per month on a new More nbn® plan for 36 months is available to eligible CommBank customers who complete sign-up between 1 April 2026 and 31 March 2027, using a CommBank credit or debit card as your online bill payment method. Eligible CommBank customers can also receive a one-time $25 discount off the RRP of a single Wi-Fi router pack, when they sign up to a new More nbn® plan in the same transaction. CommBank customers can receive a CommBank discount on a maximum of 2 nbn® services and 2 Wi-Fi router packs per More account (whether under this offer or any other More nbn® offer that has been or may become available to you). Wi-Fi routers available under this offer are as set out on the More website from time to time and are subject to change without notice. To access this offer, you must sign up to a new More nbn® plan via the More website or customer portal and successfully complete ConnectID verification as part of the sign-up journey. To maintain this offer, you must continue to pay for your discounted More nbn® plan with an eligible CommBank online bill payment method. Offer does not apply to additional services, charges or usage outside those that are included with your base monthly plan. The 36 months discount period commences from the day that your nbn® service is activated. After this, your plan will revert to the RRP current at that time, subject to an ongoing monthly discount of $10 per month off the RRP so long as you use an eligible CommBank debit or credit card as your online bill payment method. The RRP of More nbn® plans are available on the More website and are subject to change in accordance with More’s Standard Form of Agreement. CommBank and More reserve the right to vary, update or remove this offer at any time. Read full Terms and Conditions for the offer, More's Standard Form of Agreement and policies on More’s website.
4 The CommBank Yello Cashback Offers program (‘CommBank Yello Cashback Offers’) rewards you with cashback after you activate (where required) an offer presented to you via the CommBank app and you make a purchase in accordance with the Terms and Conditions of that offer. Cashback is typically received within 14 business days of a qualifying purchase, but in some cases may take longer. If you are not already enrolled, you can enrol if you are at least 18 years old, hold an eligible CommBank credit Mastercard or debit Mastercard, Business credit Mastercard or StepPay digital card, and meet the ‘Base eligibility criteria’ in the ‘CommBank Yello Terms and Conditions’ (latest version available on our website at commbank.com.au/commbank-yello) (‘CommBank Yello’).
To opt out of CommBank Yello, go to CBA Yello and tap the Settings icon. You can also visit your local branch.
View Frequently Asked Questions
5 To be eligible to receive these CommBank Yello benefits, you must meet the eligibility criteria for the CommBank Gold or CommBank Diamond tier in the CommBank Yello program. Benefit and offer terms and conditions may also apply. Ongoing eligibility criteria applies for CommBank Yello. For full terms and conditions and more information on benefits and offers, see commbank.com.au/commbankyello
