Like many other countries, Australia is not immune to people carrying out fraudulent activity including online and telephone scams. The Australian Government has a useful website that has information to help you stay safe from this type of activity.
Australia has a number of laws to help protect consumers. In addition, most banks have signed up to the banking code of practice that gives you additional protections.
The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF 68KB). Full terms and conditions for the transaction and savings accounts (PDF 660KB) mentioned and Electronic Banking are available here or from any branch of the Commonwealth Bank.