CommBank's Emergency Assistance Package is for customers and businesses affected by bushfires, floods and storms.
We understand that each customer will have different needs and we encourage our affected customers to discuss their individual circumstances with us by either phoning 1300 720 814 or visiting their nearest open branch. If you are a business customer and have a business loan or a line of credit, please call 13 26 07 or your dedicated CommBank relationship manager.
Special arrangements are put in place to provide support to our Commonwealth Bank and CommInsure customers should they need it, and our team are ready to assist promptly with your financial concerns and enquiries.
As part of the Bank’s Emergency Assistance Package, we can discuss a range of options, including:
As the advice on this page has been prepared without considering your objectives, financial situation or needs, you should, before acting on the advice, consider its appropriateness to your circumstances. Terms and conditions are available here and should be considered before making any decision. Fees and charges may apply.