CommBank's Emergency Assistance Package is for customers and businesses affected by bushfires, floods and storms. We've also extended our Emergency Assistance Package to all volunteer firefighters. The package includes loan restructuring and waiving of selected fees and charges.
We understand that each customer will have different needs and we encourage affected customers and volunteer firefighters to discuss their individual circumstances with us by calling 1300 720 814 or visiting any branch. If you're a business customer, please call 13 26 07 or your dedicated CommBank relationship manager.
Special arrangements are put in place to provide support to our CommBank and CommInsure customers should they need it, and our team are ready to help you with your financial concerns and enquiries.