Help & support
We know the floods have been devastating to many regions across the east coast of Australia. The floods have had a significant impact on communities and businesses, and resources have been stretched.
The CommBank Flood Relief Grants program will provide $2 million to support organisations involved in the relief, recovery and longer term resilience efforts of the communities affected by the east coast floods.
We’ve awarded more than 150 organisations with a grant of up to $10,000. These not-for profit and community organisations have been directly impacted by the floods, or are directly supporting relief, recovery and resilience efforts.
Thanks to the overwhelming generosity of our customers and community, together we’ve raised $2.8 million for those affected by the catastrophic flooding across Australia’s east coast.
We’ve already donated $1,900,000 to support customers and businesses in these flood-affected areas, and we’re not done yet.
Together with our CanGive Flood Appeal, we’re set to donate over $4.8 million in response to these floods.
We often receive questions about how these donations are benefiting those in need. Through the CanGive Flood Appeal we are immediately deploying funds to support the relief effort by donating:
People in evacuation centres are being assisted by Red Cross teams, following devastating floods.
We’ve expanded our Emergency Assistance for customers and businesses in flood-affected areas in Queensland and New South Wales.
View the options available to you, including customised loan payment repayments, fee and charge waivers, and dedicated support for CommInsure customers.
If your car or home have been damaged by the weather events in Queensland and New South Wales, you can make a claim online or by calling us on 13 24 23. It’s ok if you don’t know your policy number – all we need is your name and address and we’ll find it for you.
Our Community Wellbeing team is here to support anyone impacted by domestic violence and financial abuse.
Message us securely in the CommBank app or call 1800 222 387 8am-6pm, Monday to Friday (AEST), excluding public holidays.
You may be eligible for benefits, rebates and concessions that could help you save money and help your business with cash flow.
You can message us in the CommBank app, call 1800 314 695 or visit a branch where it is safe to do so.
