Where a scammer calls you and attempts to obtain access to your accounts or device, pretending to be from a well-known company.
Where someone you meet online may not be who they claim to be, and set out to steal your heart in order to defraud you.
Messages might include a link to direct you to a fraudulent website or ask you for personal information.
Where a job opportunity appears to require little effort for a high financial reward and promises to make you money quickly.
When a money making opportunity seem too good to be true.
Learn about the main types of scams your staff need to be able to recognise to protect your business.
It's important to remember that we'll never send you text messages or emails that ask you to confirm, update or disclose personal or banking information. You can reduce your risk of being scammed by paying close attention to messages or emails that:
If you haven't engaged with its contents, such as clicking a link or replying to it, report it to CommBank's 24/7 Cyber Security Centre by forwarding to firstname.lastname@example.org, then delete the message.
If you have engaged with its contents, you may still be able to stop scammers in their tracks. Here's what to do:
If you're worried or you’ve noticed a suspicious transaction, call us straight away on 13 2221.
We offer an extra level of security with NetCode, a free service available to all NetBank customers. It's important to:
We work closely with law enforcement and other authorities to shut down fake or malicious websites as quickly as possible. We also support the Australasian Consumer Fraud Taskforce in the promotion of ScamWatch, a website dedicated to the prevention of scams.
Find out more about protecting your online security at Stay Smart Online.
As the advice on this website has been prepared without considering your objectives, financial situation or needs, you should, before acting on the advice, consider its appropriateness to your circumstances. View our Financial Services Guide. Terms and Conditions for these products and services are available online or from any branch of the Commonwealth Bank. The Terms and Conditions should be considered before making any decision about these products.